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    The Official Alertpay Support Thread

    Hello to all, Sorry to quote so many people all at once. I wanted to let you know that the AlertPay Team username (aka Tarik) is the AlertPay employee who handles customer support inquiries. This is the reason I (Tanya aka AlertPay Rep) could not solve all your issues. As a result, Tarik...
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    Widrawal from alertpay

    HI mokoko, sceneguy is correct, alertexchanger is one of our authorized exchangers. If you want to see the others, 1) Login to your AlertPay account and click on "Withdraw". 2) On the right hand side you will see: "Withdraw funds through an AlertPay-recognized exchanger" 3) Click on the word...
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    The Official Alertpay Support Thread

    Hi Garundang, It can take up to 4 business days for the wire to be completed. Please keep in mind that business days are from Monday to Friday. All the best, Tanya ---------- Post added at 10:40 AM ---------- Previous post was at 10:37 AM ---------- Hi Sonic, It was working for us...
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    need to verified before withdraw bank wire?

    Hi gogo123, We saw all the threads you created about this so no additional threads need to be created. We don't want to clutter the forum. AlertPay Team sent you a PM for assistance, Tanya
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    Cant send my money

    Hi SHOUTcastUK, If you need help with verification, you can consult our Support Thread in this very forum: http://www.wjunction.com/123-alertpay/95545-official-alertpay-support-thread-187.htm Best, Tanya
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    The Official Alertpay Support Thread

    Hi zoug100, Responses to your support tickets will appear in your inbox since they are sent to your email address. All the best, Tanya ---------- Post added at 11:03 AM ---------- Previous post was at 10:57 AM ---------- Hello EnzoLouis, It's normal that the transaction is in...
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    The Official Alertpay Support Thread

    [/COLOR] Hi Gonzo1136, Credit cards can solely be used for deposits at the moment yet when credit cards will be able to be used for verification, we'll let you know since it is appreciated by many. Thanks, Tanya ---------- Post added at 11:22 AM ---------- Previous post was at 11:20 AM...
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    The Official Alertpay Support Thread

    Hi BattleDuty, To re-iterate, I represent AlertPay on this forum and address non-customer support questions. My colleague Tarik (AlertPay Team) addresses Customer Support questions. This was first mentioned on post #1139 here . As a result, I do not have access to your ticket meaning that...
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    The Official Alertpay Support Thread

    Hi ahmed, I wanted to mentioned to you that the email associated to each AlertPay account has to be different. However, if you want to manage all your businesses from the same account, the Business Account Type could be an interesting choice. It all depends on what your needs are with regards...
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    The Official Alertpay Support Thread

    Hi Gh0st, To recap, you mentioned in your post that: "It's the same for my Country, I've been able to perform bank withdrawals of amounts upto $1200 on MoneyBookers but can't seem to do anything with Alertpay at the moment. Why isn't the option available for most Countries?" You want to...
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    The Official Alertpay Support Thread

    Hi Jesse, Some merchants told us it took them 1 hour to get approved. They were in the pay to click industry. We can't guarantee to a prompt response for everyone else but know that it can be very quick! Thanks for complying with the website review process, Tanya ---------- Post added at...
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    Need Alertpay Transfer Help

    Hi ravim, Deposit by credit cards have been enabled which means that you can use your credit card to add money to your AlertPay account. You can read more: http://blog.alertpay.com/2012/03/new-feature-piloting-alertpays-deposit.html With respect to the AlertPay Prepaid Debit Card, it is...
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    alertpay with payoner mastercard verification

    Hi Korisnik and karlu, As soon as it is enabled, I shall let you know for sure. At the moment, it will be deposits. Thanks, Tanya
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    The Official Alertpay Support Thread

    Hi Gh0st, Where are you located? Thanks, Tanya
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    Alertpay . MasterCard And Visa Card Payment?

    Hi UmairDiGrt, As BattleDuty mentioned, deposits by CC should be available to you as per our latest blog: http://blog.alertpay.com/2012/03/new-feature-piloting-alertpays-deposit.html If they are not available to you, kindly let us know so we can address the issue. Thanks, Tanya
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    alertpay with payoner mastercard verification

    Hi to all 3, Credit cards can be used to make deposits yet please read this to get more details: http://blog.alertpay.com/2012/03/new-feature-piloting-alertpays-deposit.html Thank you, Tanya
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    The Official Alertpay Support Thread

    Hi sceneguy, Please allow 2 to 4 business days for it to be completed. Business days are from Mondays to Fridays yet keep in mind that we fall under the Eastern Standard Time Zone (EST). All the best, Tanya
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    Alertpay launches Resolution Centre

    Hi nirmalpattara, There was no response since the post was made on the weekend. Our business hours run from Mondays to Fridays yet keep in mind that we fall under the Eastern Standard Time Zone (EST). Thanks, Tanya
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    Alertpay launches Resolution Centre

    Hi nirmalpattara, Rest assured that buyers will not be able to file disputes 2.5 months after the transaction date since there is a time frame that needs to be respected in order to file a dispute. In fact, the Resolution Center was launched to make the process of disputes more...
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    Hey, You had a very nice list of pros and great suggestions on the thread about payt processor...

    Hey, You had a very nice list of pros and great suggestions on the thread about payt processor alternatives. I wanted to ask you if there were any web stores in particular that you would like to see use AlertPay. We could approach them to see if it is possible. Let us know on our support...
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