blackmooon
New Member
Hello,
I have a big problem with depositing money via bank transfer.
i made three transfers, the first and second transfer was on 12th March and the third on 13 March. On 20th March i ask the first time where my money is and get the answer to send in screenshots as proof for transaction. i send these screenshots immediately. but until now, NO ANSWER.
7 days waiting for a reply via mail. i tried twitter support, since two days no answer. and via phone i've tried the half day, but dont get any connection
the ticket id is : AYN-711440
can someone from the support have mercy and answer my ticket?
you have all proofs you need, the money was completely transfered, so where is the problem???
I have a big problem with depositing money via bank transfer.
i made three transfers, the first and second transfer was on 12th March and the third on 13 March. On 20th March i ask the first time where my money is and get the answer to send in screenshots as proof for transaction. i send these screenshots immediately. but until now, NO ANSWER.
7 days waiting for a reply via mail. i tried twitter support, since two days no answer. and via phone i've tried the half day, but dont get any connection
the ticket id is : AYN-711440
can someone from the support have mercy and answer my ticket?
you have all proofs you need, the money was completely transfered, so where is the problem???