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No news of Pending Deposit 22june 2012

hi marco

it has been 6 days since u replied to me that my funds would be in but till now it is not reflected in my payza account. can you please check and advice why there is still such a long delay? what exactly is wrong? i really need the funds urgently.

what if i cancel the transaction? can you guys send it back to my bank? would it help to get it back faster?


stevet said:
hi marco

still no sign of my funds in my payza account. can you please check and advise about the long delay? i really really need the funds to pay someone urgently. tks.

p/s. the ref no is under the beneficiary name and add on the remittance form as there was no other fields for me to state it in.

rgds
steve
Click to expand...

Payza_Advisor said:
Hey stevet,

The wire came through without a reference number. It should be credited within 24-48 hours.

Thanks!
Marco
Payza
Click to expand...
 
Where the Hell is my money!!!!

I'm so angry by the way this stupid company has managed my case! I have been waiting for more than 2 months to get a frozen balance refunded to my credit card.

Here is the refund email:



Reference Number: AF8B7-3DCD0-DA921
Date Initiated: 4/18/2012
Amount: $131.24 USD
__________________________________________________________________________

We have reversed this transaction as we do not allow members to deposit funds by Credit card and withdraw them through another source, or send to an Exchanger. Therefore, the funds have been reversed to your credit card. Please allow 3-4 business days for the funds to show as available on your credit card.

Thank you for your understanding.

Regards,

Fraud Prevention Team
www.AlertPay.com



I'm still waiting for my money, I also opened a ticked with this issue:
Ticket ID: FXX-733-57124

Is there any phone number to contact the company? And don't try to give me the ones that appear on the site, those are not working. Please Solve this issue as soon as possible. This kind of service is not professional at all!!!!!!!!!!!
 
Last edited:
nfury007 said:
Hellow.

I have an business acc and i have a rapidleech hosting .. So what proof shall i send to verify my acc.
Click to expand...

Hi nfury007,

You may submit a valid photo ID and a current proof of address to our verification support. You can get the email sent to them buy going to our support section and selecting verification support.

https://www.payza.com/support

Kind regards,
Marco

---------- Post added at 01:53 PM ---------- Previous post was at 01:50 PM ----------
farfor767 said:
hi sir i forget my security question
what can i do now to change my pin ??
Click to expand...

Hi Farfor767,

Email us your request with your account details such as age, and answer to your security question. Let me know once you have done this, don't forget to forward me your ticket ID number.

Thanks!
Marco
Payza
 
Payza_Advisor said:
Hi nfury007,

You may submit a valid photo ID and a current proof of address to our verification support. You can get the email sent to them buy going to our support section and selecting verification support.

https://www.payza.com/support

Kind regards,
Marco

---------- Post added at 01:53 PM ---------- Previous post was at 01:50 PM ----------



Hi Farfor767,

Email us your request with your account details such as age, and answer to your security question. Let me know once you have done this, don't forget to forward me your ticket ID number.

Thanks!
Marco
Payza
Click to expand...


You must give a look to my case!
 
PROBLEM

Hello Mr or Madam,
I have problem with Payza and Zeekrewards (Rexventure LLC).Today we tried to buy VIP bids from Zeekrewards but occured error. Error was "please wait PAYZA ..." and then my payza balance decreased but there was not any vipbids. could you help me? I wanna my money back. Please help me ASAP.

---------- Post added at 12:21 AM ---------- Previous post was at 12:19 AM ----------

Hello Mr or Madam,
I have problem with Payza and Zeekrewards (Rexventure LLC).Today we tried to buy VIP bids from Zeekrewards but occured error. Error was "please wait PAYZA ..." and then my payza balance decreased but there was not any vipbids. could you help me? I wanna my money back. Please help me ASAP.
 
Jobinius said:
I'm so angry by the way this stupid company has managed my case! I have been waiting for more than 2 months to get a frozen balance refunded to my credit card.

Here is the refund email:



Reference Number: AF8B7-3DCD0-DA921
Date Initiated: 4/18/2012
Amount: $131.24 USD
__________________________________________________________________________

We have reversed this transaction as we do not allow members to deposit funds by Credit card and withdraw them through another source, or send to an Exchanger. Therefore, the funds have been reversed to your credit card. Please allow 3-4 business days for the funds to show as available on your credit card.

Thank you for your understanding.

Regards,

Fraud Prevention Team
www.AlertPay.com



I'm still waiting for my money, I also opened a ticked with this issue:
Ticket ID: FXX-733-57124

Is there any phone number to contact the company? And don't try to give me the ones that appear on the site, those are not working. Please Solve this issue as soon as possible. This kind of service is not professional at all!!!!!!!!!!!
Click to expand...


Hi Jobinius,

I'm sorry about this, let me know if you want us to put the funds back on your Payza balance.

Let me know, thanks.
Marco
Payza

---------- Post added at 03:25 PM ---------- Previous post was at 03:22 PM ----------

Hi sabinabayram,

Did your Payza account generate a transaction reference number?
If so, the transaction was successful, I suggest contacting zeekrewards.

Kind regards,
Marco
Payza

sabinabayram said:
Hello Mr or Madam,
I have problem with Payza and Zeekrewards (Rexventure LLC).Today we tried to buy VIP bids from Zeekrewards but occured error. Error was "please wait PAYZA ..." and then my payza balance decreased but there was not any vipbids. could you help me? I wanna my money back. Please help me ASAP.

---------- Post added at 12:21 AM ---------- Previous post was at 12:19 AM ----------

Hello Mr or Madam,
I have problem with Payza and Zeekrewards (Rexventure LLC).Today we tried to buy VIP bids from Zeekrewards but occured error. Error was "please wait PAYZA ..." and then my payza balance decreased but there was not any vipbids. could you help me? I wanna my money back. Please help me ASAP.
Click to expand...
 
I try to contuct with zeekrewards and they did not answered me. And I think problem is with payza.And Payza sent me that email.
Date: July 23, 2012 12:12:56 PM
Amount Paid: $32.50 USD
Reference Number: 44974-CC125-45A0E
Seller Name: Rex Venture Group LLC
Seller Email: rexventuregroup@gmail.com
Item Description: Retails Bids: 50 Retail Bids for $32.50
But There is no any BIDS.
 
Last edited:
I want a refund to my CC

Payza_Advisor said:
Hi Jobinius,

I'm sorry about this, let me know if you want us to put the funds back on your Payza balance.

Let me know, thanks.
Marco
Payza

---------- Post added at 03:25 PM ---------- Previous post was at 03:22 PM ----------

Hi sabinabayram,

Did your Payza account generate a transaction reference number?
If so, the transaction was successful, I suggest contacting zeekrewards.

Kind regards,
Marco
Payza
Click to expand...


I want a refund to my CC. The email sent by Alert pay says that the funds were sent to be refunded. I don't want to use Payza services, I just want my money back to my CC and also I want a working phone number.
 
hi marco

my funds just got in. not sure why it took so long but thanks :)

rgds
stevet

stevet said:
hi marco

it has been 6 days since u replied to me that my funds would be in but till now it is not reflected in my payza account. can you please check and advice why there is still such a long delay? what exactly is wrong? i really need the funds urgently.

what if i cancel the transaction? can you guys send it back to my bank? would it help to get it back faster?
Click to expand...
 
Ticket ID: JCI-161-76922

Ticket ID: JCI-161-76922


I've been waiting for a response to my ticket for one week. Please either deposit my $1413.49 into my bank account on file, or send me a check.
 
Refund my money

How many times do I have to ask for a refund? If you don't do something with my situation I will file a claim with my bank and then you will have problems, what a stupid company!
 
Hello , i have a little problem.. i canceled my bank transfer withdrawl because i wanted to change the amount of money and i didn't get the money back in balance.. today is the fourth day since i cancelled.. when the money will be back in balance?

Thank you.
 
when i sent a message to you, and now is over a week, but my problem still not have solution.
#SVR-73388996
#TBV -122-29868
#RZO-380-31185
Please check for me soon, i'm very very need my acc !!
 
dont know what you guys are doing ?? why you ignoring people? what kind of services you provide ?? pending withdrawl since 16 july.

seems acquire of AP was just a step of make people fool :|
 
Hey sabinabayram,

Can you please clarify the issue you are experiencing. It seems you made a successful payment to Rex venture group. It could take time for them to process your purchase.

Kind regards,
Marco
Payza

---------- Post added at 01:35 PM ---------- Previous post was at 01:21 PM ----------
Jobinius said:
I want a refund to my CC. The email sent by Alert pay says that the funds were sent to be refunded. I don't want to use Payza services, I just want my money back to my CC and also I want a working phone number.
Click to expand...

Hi Jobinius,

Thanks for voicing your preference, I am communicating with our team to see what alternatives we can offer you. I will get back to you as soon as I hear back from the team.

Thanks,
Marco

---------- Post added at 01:56 PM ---------- Previous post was at 01:35 PM ----------
Jobinius said:
How many times do I have to ask for a refund? If you don't do something with my situation I will file a claim with my bank and then you will have problems, what a stupid company!
Click to expand...


Hey Jobinius,

I heard back from my team concerning your request to have the amount in question refunded to your credit card.
It turn out the funds can only get put on your balance. We apologize if this is an inconvenience to you, unfortunately it has been too long and we simply can no longer reverse the funds after a certain time period.

Thanks for understanding,
Marco
Payza

---------- Post added at 02:00 PM ---------- Previous post was at 01:56 PM ----------

Hi boredofall,

Can you provide me with the transaction reference number? I will look into this with our team to determine what is happening.

Thanks in advance,
Marco


boredofall said:
Hello , i have a little problem.. i canceled my bank transfer withdrawl because i wanted to change the amount of money and i didn't get the money back in balance.. today is the fourth day since i cancelled.. when the money will be back in balance?

Thank you.
Click to expand...


---------- Post added at 02:17 PM ---------- Previous post was at 02:00 PM ----------

Hi nhatquang1,

Thanks for your patience, it won't be much longer before our team in charge of your issue gets back to you.

Kind regards,
Marco

nhatquang1 said:
when i sent a message to you, and now is over a week, but my problem still not have solution.
#SVR-73388996
#TBV -122-29868
#RZO-380-31185
Please check for me soon, i'm very very need my acc !!
Click to expand...
 
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