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The Fraud Department did. But the money is legit and I submitted every document they asked for. In the end, they rejected my proof of address while I used the same type of document that I already used for Payza. Then they stopped all communication. They even used a wrong name to address me. I've...

Did anyone on this forum already took legal action against a company like Payza? They froze the funds in my account for no reason, $40,000.

looks like they are getting into answering support tickets now although you may receive silly answers sometimes

You're not the only one with this problem Branders, my status even says completed, but the money never arrived and Marco keeps ignoring me. I've been waiting since July 3, so don't count on your money or an explanation soon.

Try 30, I have been waiting on my withdrawal since July 3 Reference Number 26A5C-F3CA7-29FD8

they are already helping their clients businesses to go bankrupt, it's totally unacceptable that you need to wait more than 1 month for an answer on the question why your money didn't arrive in your bank account

23 days and still nothing, so no it's not working fine at all

Hi Marco Why is Payza ignoring our support tickets and why are you not responding to my questions and only helping a few people here? Losing 700 euro is kind of a big deal for me and I can't believe that Payza doesn't do any effort to find out what's going on. However... it looks like they...

Hi Marco Why do you have time to get on this forum instead of just answering the support tickets? People like me who have been waiting for almost a month on their bank withdrawal never receive a response. All it takes is explaining the reason why in a very short and simple sentence. Best...

they don't answer support tickets, I lost 700 euro, a bank withdrawal (july 3) that never arrived in my bank account