The Official Payza Support Thread

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Payza_Advisor

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2012
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Hello Everyone!

I would like to introduce myself, I'm Marco with the Payza online community team. We at Payza want to provide additional channels for you all to voice your questions and comments. We figured you might want alternative mediums to stay up to date with anything Payza related, so "Like" us on Facebook & "Follow" us on Twitter!

https://blog.payza.com/
https://dev.payza.com/
http://www.facebook.com/payzaglobal

Twitter- @PayzaSupport
---------@PayzaOfficial

If you have any general inquiries, feel free to post them in the forum. We will do our best to help you out and encourage members of the community to help each other out as well!

If your questions are account specific PM me, submit a support ticket at
https://www.payza.com/support or contact us from the number which most suites your convenience.

Canada:
+1-514-787-1840
USA:
+1-917-720-1220
UK:
+44-203-519-0003

Remember that you can always find helpful content in our online FAQ section.

https://helpdesk.payza.com/index.php?/Knowledgebase/List

We ask that you do not post any personally sensitive information on the forum to preserve the integrity and security of your account.

Thanks!
Marco
------
https://www.payza.com/
 
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1,164 comments
bru i wanna ask you if i can recieve any moneu to my alertpay visacard i have friend will send me money to the card but i wanna now if i can
 
Great to see you guys!

Hey Pro, your friend would have to send the funds to your Payza account before you would be able to withdraw them to your AlertPay Pre Paid Card. Let me know if you still have questions.

All the best,
Marco
 
Will you be bringing a visa card to any other countries? For instance, the UK?

If you did, you would easily be my favourite payment provider.
 
Hey Marco
Great to see Payza here :)

when I want to verfie my account using my Debit Card from "Payoneer" I got this error :

"You cannot validate your credit card at this time. Please contact Customer Support for more information."

another Question is does Credit Card Withdrawl will be supported in the futur ?

Thank you
 
Will you be bringing a visa card to any other countries? For instance, the UK?

If you did, you would easily be my favourite payment provider.

Hello Sp32,

We presently offer a Visa branded prepaid card and it is made available to our UK based members.

Our FAQ has a great section with more info on that topic.

https://helpdesk.payza.com/index.php?/Knowledgebase/List/Index/96/my-alertpay-prepaid-card

Kind regards,
Marco

---------- Post added at 05:53 PM ---------- Previous post was at 05:47 PM ----------

Will you be bringing a visa card to any other countries? For instance, the UK?

If you did, you would easily be my favourite payment provider.

Hey Marco
Great to see Payza here :)

when I want to verfie my account using my Debit Card from "Payoneer" I got this error :

"You cannot validate your credit card at this time. Please contact Customer Support for more information."

another Question is does Credit Card Withdrawl will be supported in the futur ?

Thank you

Hello Simoestcoool,

When did you try to put through the validation charge, I believe yesterday morning our processor ran a maintenance. Give it another go and PM me a ticket ID number if needed.

For now, card withdrawals are reserved to members who have our prepaid card. If I hear of any changes I will let members of the community know.

Kind regards,
Marco

---------- Post added at 05:54 PM ---------- Previous post was at 05:53 PM ----------

hmm..new support member... wc to Wj :)

Thanks for the warm welcome avRo.
 
i just submitted docs for verification...
Ticket ID #QYF-568-10530

and is not prepaid card available for Bangladesh?? on my profile still showing,Order card option... what u wrote above about UK based member card>>?
 
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What is your policy in regards to file hosting websites? Do you allow them or until you get a complaint?
I don't want a file host getting it's money put on hold because you have suspended their account
 
Hello, welcome to wj. Nice to see you here.

Well need to know whether verifying a personal starter account a must as earlier it was not so I guess. My account is personal starter and its asking for verification.

Thank you
 
Hello and welcome here.
I have a few questions: 1. When will we be able to order AlertPay prepaid card again?
2. When will you accept payments by credit cards again?

- Thanks.
 
Wow , Great to see AP changed to payza and expecting a lot improvements and much better services.

Hope atleast you bring the prepaid cards to back to India.
 
Hello,
My alertpay debit card was shipped on 29th feb, 2012...
But still i haven't received any debit card.. i've paid my 20$ for shipping... i created a ticket too but haven't got any response..
 
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