The Official Payza Support Thread
- Thread starter Payza_Advisor
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why you ingonoring people who did withdrawl request and still not recieve there money??
Sponge Bob
Active Member
I won a competition on your online facebook thing. I was told to email to your social department, i did that and they told me to give me the payza email so they can deposit a small amount as a gift for me. But till now havent heard back from them i havent even got any small gift from them yet.
what is going on please let me know,.
what is going on please let me know,.
boredofall
Member
Here are my details:
Date
7/21/2012 2:02:15 PM
Reference Number
B4988-91E71-20F31
Amount is 76$
Thank you.
jensholvoet
Member
Hi Marco
Why do you have time to get on this forum instead of just answering the support tickets?
People like me who have been waiting for almost a month on their bank withdrawal never receive a response. All it takes is explaining the reason why in a very short and simple sentence.
Best regards
Jens
Why do you have time to get on this forum instead of just answering the support tickets?
People like me who have been waiting for almost a month on their bank withdrawal never receive a response. All it takes is explaining the reason why in a very short and simple sentence.
Best regards
Jens
Hello mister . I've opened a dispute to recover my money . Reference Number of that transaction is: B3B63-C63F7-893F9 . I wait to resolve it . Thank You very much
Payza_Advisor
Active Member
Hi boredofall,
Our records show that the transaction was cancelled the very same day you created it. Simply re initiate the withdrawal to your bank account.
Kind regards,
Marco
Our records show that the transaction was cancelled the very same day you created it. Simply re initiate the withdrawal to your bank account.
Kind regards,
Marco
boredofall
Member
I can't re initiate the withdrawl because it shows only 0.73$ in my payza balance , but weirdly next to it, in my country currency it shows me the money converted from 76.73$ that being all my money that i supposed to have... but still... can't withdraw them.
Thank you.
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jensholvoet
Member
Hi Marco
Why is Payza ignoring our support tickets and why are you not responding to my questions and only helping a few people here?
Losing 700 euro is kind of a big deal for me and I can't believe that Payza doesn't do any effort to find out what's going on. However... it looks like they don't care. They don't think that we will just go away and accept our lossess don't they? Just a simple answer could reassure us and it only takes you one minute...
First, thr support was/has been slow from start, I contacted them & they replied it would take some more time before everything flows normally.
Secondly, to all the people reporting issues with Payza not paying/sending money. I would like to tell you that I have received funds from payza within 10 days of bankwire request, so its working fine. They have CC integration issue which they are trying to sort out asap
Secondly, to all the people reporting issues with Payza not paying/sending money. I would like to tell you that I have received funds from payza within 10 days of bankwire request, so its working fine. They have CC integration issue which they are trying to sort out asap
jensholvoet
Member
23 days and still nothing, so no it's not working fine at all
sweetcheeks
Active Member
Took some time but finally got my credit.
''
Dear xxxxxxxxxxxxx
This is to inform you that your bank transfer deposit in the amount of £XX.XX GBP, created on May 15, 2012 7:38:56 AM has now been completed and has been credited to your Payza account.
Thanks for choosing Payza, the Payza Team''
''
Dear xxxxxxxxxxxxx
This is to inform you that your bank transfer deposit in the amount of £XX.XX GBP, created on May 15, 2012 7:38:56 AM has now been completed and has been credited to your Payza account.
Thanks for choosing Payza, the Payza Team''
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