Can't access dashboard, timeout 504
Hello, i choose 480p encoding dimension but the video outputs are sometimes 720p and still 1080p. It's not really consistent. I also waited a few days to see some changes but it's not working. Can you explain a little bit about this.
@FileMoon
i have 1 file in the "inactive files manager" but i dont know how to find out which one it is and i didnt think there was any inactive files with filemoon
cheers dudeHello,
I have verified our servers and couldn't confirm any timeouts there.
May i have your account login?
Regards
David
Post automatically merged:
Don't bother with it. We're working on the manager in background. There will be shown files that were not watched for more than 90 days however they won't get removed. It's gonna be used only for the tracking data so users can see which files of them are completly dead.
Regards
David
Torrent files finished downloading but not showing on dashboard
how can i share it privately, plz?May i have your account login?
how can i share it privately, plz?
how can i share it privately, plz?
I got 233011 Error during playing video. 🙁
I deleted and reuploaded the video and it was fixed and never happened again. I was in little hurry cuz my clients were complaining about this error. Thank you for fast reply.Hello,
Sure, can i have video link + also your account login via PM? So i can verify.
Regards
David
I deleted and reuploaded the video and it was fixed and never happened again. I was in little hurry cuz my clients were complaining about this error. Thank you for fast reply.![]()
Payout ID : 249 Requested Date : 2023-01-18 Pending
Waiting.
Yes, this error shown on the majority of videos on edge. However on Chrome they seem to be good.Hello,
Sure, can i have video link + also your account login via PM? So i can verify.
Regards
David
There is fixed fee of 3$ from payments under 50$, above 50$ there is usually 6-7$ fee. Fee is charged by exchanger Filemoon charges no fee.
Regards
David
Noticed no paid downloads from Jan 1 to Jan 10 (partly).
I'm not sure if it starts on Jan 1 coz I could not retrieve Dec report.
Was this already adjusted?
That answers my question, you have new reporting system which starts Jan 10, so data prior to that date is not reflected on the report thou it was properly accounted for (I presumed). Thanks alot.I have no clue what are you talking about since we released new reports system after 10th where in a past we was not even collecting such informations so I have no clue what do you want to see in report for a time period where such data was not even collected.
Regards
David