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The Official Payza Support Thread

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Hello Payza Advisor,

Can you ask your support team to solve my problem. It is kind off urgent.
I had already raised a support ticked. Id is #GBS-532-54536
 

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hello Payza_Advisor

i wan't to downgrade my account from Personal Pro to Personal Starter so i submitted ticket today and got my response within few hrs itself and i am so happy to get a fast reply from you :)

but i when i downgrade i get the following message

The account cannot be downgraded because it was previously changed

and my previous ticket id HOI-982-90858

just help me to downgrade my account

right now i have not submitted any ticket regarding this do i need to submit a new ticket

thanks for your support
 
dear Payza_Advisor

my Account Status Temporary Hold with no reason ?

i don't kown why ,Ticket ID: GTT-307-97628

can you help me ?

thank you
 
Hey Payza_Advisor,
Can you please take a look at this ticket [#VDJ-645-57093]
I have been waiting since a week to get this issue resolved.
Thanks!
 
Dear Payza_Advisor,
I don't know why my account has been restricted
My prepaid card is canceled , what happen with my account ?
And i already send to payza a ticket with this number : Ticket ID: EMY-401-23432
Please check for me, today i go to a ATM request money but it declined !!! Please tell me more information
Thank you so much
 
Payza please chek for me... still peding
Date 10/18/2012 Reference Number 11BF1-577B1-44877 Transaction type Withdrawal
Date 10/25/2012 Reference Number 0AB1B-C031F-C9F45 Transaction type Withdrawal
 
Tomorrow is 31st October, payza support will disappear from Wj :(

Update us about Indian Bank transfer / wire , its not working since 2 months now.
 
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