streamango.com & streamcherry.com official support

[thehww]

Why do my payments take soo long?

 

[HerbertXXL]

The encoder is bad for videos which have two audiolines! Sometimes the encoder takes the first line, sometimes the encodes takes the second line! The problem is nobody knows when the encoder takes the first and when the second!
Please fix it! The encoder should always take the first audioline of a video!

 

[cassanova]

I have been received payment
Thank you streamcherry

 

[KzL303]

can you add payoneer option at payment please?

 

[ganimede]

another host that promises one thing and delivers another. payments within 24h, actually pending 4 days - again and again....

 

[PutYourHandUp]

Hi Streamcherry, why i cant upload files, mi id is: xTDUB0xyt2

 

[demise39]

another host that promises one thing and delivers another. payments within 24h, actually pending 4 days - again and again....

still the quickest payment in this industry

 

[ganimede]

with videoza I have never waited more than 3 days for PP payment, so I disagree.

 

[ganimede]

already 5 days since my PP is still pending... this host is not reliable.

 

[aren1980]

Working on it! Thanks

It does not encode the movies, it does not work stremango

 

[aren1980]

It does not work streamango, it does not upload the files, it does not encode, it can solve the problem please.

 

[LouisGriffin]

Please fix upload and encodings problems

 

[lion_boy877]

upload not working

 

[Aalesund]

Yes, once uploaded file reaches 100-110mb uploaded it fails and starts again and again.

 

[aren1980]

Streamango is not a responsible server, more than 24 hours and still has not solved the error, friend that the files do not upload, and what a coincidence that is when I have little money to ask for payment, ....

 

[cassanova]

I have received fast payment today for streamango
Thank you

 

[Atropos]

The encoder is bad for videos which have two audiolines! Sometimes the encoder takes the first line, sometimes the encodes takes the second line! The problem is nobody knows when the encoder takes the first and when the second!
Please fix it! The encoder should always take the first audioline of a video!

It's easy. I guess streamango uses ffmpeg for encoding. If you look at those files, you will see that audio track 1 has less channels than audio track 2. ffmpeg uses always the track with more channels. Remove other tracks and you're fine. Every host who uses ffmpeg has that "problem".


@StreamangoLee please fix the upload. Not possible to upload anything atm.

 

[StreamangoLee]

Hello,

the upload works again, it was down because an update failed. We fixed it.

For the others who have upload issues before this and still have them, without proper reports, there is nothing I can look into.

 

[aren1980]

BTC payment pending, only streamango fast pay by webmoney, paypal and BTC take many days, you have to improve this, or else put payment date do things right please.

Hello,

the upload works again, it was down because an update failed. We fixed it.

For the others who have upload issues before this and still have them, without proper reports, there is nothing I can look into.

BTC payment pending, only streamango fast pay by webmoney, paypal and BTC take many days, you have to improve this, or else put payment date do things right please.

 

[Atropos]

@StreamangoLee can you add an option to upload srt files via api ?