1. StreamangoLee

    StreamangoLee Well-Known Member

    Jul 1, 2017
    74
    Hello,

    we have addressed the issue with payout requests, it was an E-Mail server error which caused it, we weren't able to find this error any sooner.

    Sorry for the inconvenience.
     
  2. vkelinks

    vkelinks Well-Known Member

    Nov 4, 2016
    45
    It still fails

    Sorry there was an error submitting your payout! if you think this is wrong, please try again.
     
  3. Kay91

    Kay91 New Member

    Friday
    1
    Yes, I got the same error too when i tried to request a payout,

    Sorry there was an error submitting your payout! if you think this is wrong, please try again.
     
  4. Marie Ange

    Marie Ange Member

    Aug 18, 2018
    10
    Hi
    The problem is still here
    Thanks
     
  5. elwiss8011

    elwiss8011 New Member

    Dec 9, 2018
    2
    The problem is not yet resolved
     
  6. casanova9

    casanova9 Well-Known Member

    Oct 10, 2011
    217
    yes, The problem is not yet resolved :(

    (Sorry there was an error submitting your payout! if you think this is wrong, please try again.)
     
  7. xamaco

    xamaco Member

    Jun 22, 2012
    21
    Same problem.

    (Sorry there was an error submitting your payout! if you think this is wrong, please try again.)
     
  8. demise39

    demise39 Well-Known Member

    Dec 23, 2017
    150
    payment request finna came through, thanks for fixing
     
    Last edited: Mar 15, 2019 at 4:41 PM
  9. casanova9

    casanova9 Well-Known Member

    Oct 10, 2011
    217
    but nor received mail :(
     
  10. Psychor

    Psychor Member

    Mar 9, 2019
    6
    I'm back at the same issue as it started 3-4 weeks ago. Asking for payment and getting the message

    "A link for confirming the change of your email address has been sent to your old email address. Please click the link to confirm the change." but still not receiving any mail with any link.

    Sorry, but my trusts in this provider is starting to vanish bit by bit
     
  11. Psychor

    Psychor Member

    Mar 9, 2019
    6
    And also this message

    "A link for confirming this payout has been sent to your Email! Please click the link it contains to request the payout."
     
  12. demise39

    demise39 Well-Known Member

    Dec 23, 2017
    150
    I actually got confirmation link and payment request was made successfully, I don't know what's the problem at your sides, I'm using gmail by the way and I requested ethereum
     
  13. cvet99

    cvet99 Member

    Oct 10, 2016
    14
    I do not receive confirmation e-mail after I request a payment /paypal/
     
  14. StreamangoLee

    StreamangoLee Well-Known Member

    Jul 1, 2017
    74
    The issue was definitely at our side, we weren't able to find it because we have ignored the E-Mail server when doing the testing. Now the E-Mail servers are properly up and running again, we've also changed their IP in case some E-Mail providers have blocked the previous one.

    If you still have some issues let us know.
     
  15. Psychor

    Psychor Member

    Mar 9, 2019
    6
    Seems to be fixed, suddenly i received 13 emails of request attempts from today, and now the payment is pending.

    Thank you for fixing
     
  16. cvet99

    cvet99 Member

    Oct 10, 2016
    14
    Thank you for fixing.
     
  17. cassanova

    cassanova Well-Known Member

    Sep 23, 2017
    138
    Fast payment received, thank you streamcherry (paypal)
     
  18. Psychor

    Psychor Member

    Mar 9, 2019
    6
    Yep, al is fixed payment received, thank you streamcherry (paypal)
     
  19. strseries

    strseries New Member

    Today
    1
    Hello,
    I still can't receive any email from you. I'm using tutanota.com mail service

    Regards
     
  20. antthenait

    antthenait Well-Known Member

    Dec 1, 2011
    1,573
    Hi,
    I have a request ----

    Could you please change File name url to dot(.) instead of underscore(_) ?

    Thank you.
     

Share This Page