1. Soldout

    Soldout Member

    Nov 18, 2013
    6
    turned off my RDP at all, but is was paid.
    Don't use this service if you dont want to have problems!
     
  2. subhy259

    subhy259 Well-Known Member

    Apr 25, 2011
    1,273
  3. yacinegta

    yacinegta Well-Known Member

    Dec 5, 2010
    68
    Please answer the Tickets I have 1 week waiting your answer ??????
     
  4. wjtim

    wjtim Well-Known Member

    Mar 5, 2012
    184
    My account is in not active even after paying 30 hours ago and no reply for tickets, I am an old user (3-4 years) plz do something
     
  5. yacinegta

    yacinegta Well-Known Member

    Dec 5, 2010
    68
    I think the website is without Support and it's really bad news so we need to move to another Hosting if they not reply to our Tickets this week
     
  6. wjtim

    wjtim Well-Known Member

    Mar 5, 2012
    184
    One of my ticket was closed without answer from Technical support Dept may be bcz it was an activation failure related issue even after payment, but it means the support is active, please activate my account, kindly look into the matter
     
  7. subhy259

    subhy259 Well-Known Member

    Apr 25, 2011
    1,273
  8. The_BlacK_MOON

    The_BlacK_MOON Well-Known Member

    Aug 2, 2011
    257
    Please reply to tickets..
     
  9. Uper

    Uper Active Member

    Feb 21, 2012
    41
    3 day without my rdp and any help with the support and they closed my ticket without reason very very bad support
     
  10. subhy259

    subhy259 Well-Known Member

    Apr 25, 2011
    1,273
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  11. medcezir

    medcezir Well-Known Member

    Dec 13, 2010
    704
    I am waiting for installation for 3 hours. i already regret. Support not answer
     
  12. kazperz

    kazperz Well-Known Member

    May 19, 2011
    238
    2 days left i'm waiting too
     
  13. newhell

    newhell New Member

    Mar 6, 2018
    2
    I just ordered a server but service still pending created also ticket
     
  14. am21

    am21 Well-Known Member

    Oct 28, 2010
    561
    I'm with awesomerdp for the past 8 months and so far no complaints.. it just works hehe
     
  15. javguru

    javguru Active Member

    Sep 29, 2016
    44
    Do you guys answer tickets??? Been waiting since forever and no reply or solution.
    wtf
     
  16. subhy259

    subhy259 Well-Known Member

    Apr 25, 2011
    1,273
    Can you please PM me the ticket number, staffs must have missed it.
     
  17. am21

    am21 Well-Known Member

    Oct 28, 2010
    561
    Bitcoin accepted ?
     
  18. awesomeuser

    awesomeuser New Member

    Aug 6, 2018
    2
    So first you do a mess with the monthly bill, I send you a ticket, you write me back after 3 days. Then again you do a mess, I write you back, no reply as well. But apart this problem, I have a really big issue with somebody who apparently hacked my RDP account and apparently has access to it. I sent you a ticket 12 hours ago, no reply. The support guy who used to be on skype is always away and/or is ignoring my messages. You used to have a live chat, gone as well. What the hell is a customer required to do in order to resolve an issue with you?
    You are advertising 24/7 support, your one is a 0/0 support. I have an URGENT issue to resolve, or you get back to me or you can say goodbye to me as customer after over 3 years.
    You used to provide a decent customer service, this is one of the reasons I have been with you for so much time. Now your support is ZERO.
     
  19. PutYourHandUp

    PutYourHandUp Member

    Dec 28, 2013
    22
    awesomerdp is dead. 0 support, rly bad service.
     
  20. Kurei

    Kurei Well-Known Member

    Nov 14, 2010
    480
    Dead service.
     

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