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Hello ,

I think i can't work anymore with payza , until now i can't understand the chargeback option, all someone can do is send you 200 $ , then claim it after 2 or 30 days, and HOP , you will be screwed on 200 $. I'm a freelancer and work with payza as a payment method. i had a lot of reversals this days and i couldn't even argue. They were removed automatically from my balance , i even had problems with my clients i paid that were reversed too. It's not fair and illogical to me, when someone pays you he must take full responsability.
 
Date 9/30/2012 3:08:56 PM Reference Number 39A24-23131-60465 Transaction type Withdrawal
Name/Email To AlertPay Prepaid Card-XXXX XXXX XXXX XXXX

Today Completed 4 Businnes Days and status continue Pending
payza please completed my Withdrawal To AlertPay Prepaid Card
 
Last edited:
Hey WD40,

Right, i've reported it to our banking dept, they will push it through shortly!

Thx,
Chris!

WD40 said:
Payza_Advisor, can you check up on my pending withdrawal?
Click to expand...


---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------

Nice! That's pretty fast right?

Thx,
Chris!


Harshadewa said:
I just wanted to let you guys know that I received the Bank Wire requested on 27-09-2012 on last Tuesday. Im from Sri Lanka.

Thanks
Click to expand...


---------- Post added at 03:58 PM ---------- Previous post was at 03:54 PM ----------

Hi AKKI,

Not sure but send me the transaction # to see!

Thx,
Chris!

AKKi said:
Ok But When Your Resolution Center Will Make Decision As Its 1 Month Already Gone !!
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---------- Post added at 04:47 PM ---------- Previous post was at 03:58 PM ----------

Hi K,

I fully understand as I was a freelancer myself, let's see if I can clear this up, when somebody pays you or anytime any Payza member makes a transaction they can dispute the payment.

Our resolution dept send you an email though so it's not that..

If your transaction gets reversed it's because somewhere along the line that money must have been traced back to fraud.

I hope this helps a bit, let me know!

Thx,
Chris!

kleosnake said:
Hello ,

I think i can't work anymore with payza , until now i can't understand the chargeback option, all someone can do is send you 200 $ , then claim it after 2 or 30 days, and HOP , you will be screwed on 200 $. I'm a freelancer and work with payza as a payment method. i had a lot of reversals this days and i couldn't even argue. They were removed automatically from my balance , i even had problems with my clients i paid that were reversed too. It's not fair and illogical to me, when someone pays you he must take full responsability.
Click to expand...


---------- Post added at 05:16 PM ---------- Previous post was at 04:47 PM ----------

Hi Vish,

Sorry about the delay, I have reported it to our department that takes care of it!
I'm afraid it will be delayed until tomorrow tho!

Thx,
Chris!

vishmaria said:
Date 9/30/2012 3:08:56 PM Reference Number 39A24-23131-60465 Transaction type Withdrawal
Name/Email To AlertPay Prepaid Card-XXXX XXXX XXXX XXXX

Today Completed 4 Businnes Days and status continue Pending
payza please completed my Withdrawal To AlertPay Prepaid Card
Click to expand...
 
Hi, i sent a payment to a guy some hours ago and now i can't because im not verified, what's the problem? one transaction per day ?
 
Hello Payza, here is the Transaction Details ::

Transaction in Detail



Date 9/8/2012
7:49:14 AM
Reference Number E8977-9F71E-B3D31
 
Hi payza advisor
my problem is i withdraw via bankwire transfer and now the status is completed but i haven't receive any money on my bank account.
Reference Number 308E2-02AC9-97B96
Ticket ID #GER-771-39068

thanks
My name is Preeti, and let me start by thanking you for contacting us.

As per our records, the transaction with reference number "308E2-02AC9-97B96" which is a Withdrawal by Bank Wire of $***.00 USD shows as completed on 10/3/2012.

However, there may be an additional delay of up to 7 business days to process your transaction. All first withdrawals require additional checks due to internal and external regulations.

I assure you that once this verification period is over, your future withdrawal transactions will be processed within the regular timeframe.

Thanks again for contacting us. If you have any other questions or problems in the future, myself or one of my colleagues will be more than happy to help.

Sincerely,

Preeti
Customer Support Advisor
Click to expand...
 
Last edited:
Payza Customer Support Center: Closed on Monday, October 8, 2012

We’d like to inform you that Payza’s Customer Support Center will be closed on Monday, October 8, 2012 for Canadian Thanksgiving and U.S. Columbus Day. Customer Support agents will not be available to receive phone calls that day. We will be open again Tuesday, October 9 at 8 am EST.
If you would like to reach Customer Support on Monday, support by email will be available during that time. You can submit a support ticket via our helpdesk and we will respond to it promptly.
Happy holidays from Payza!

http://blog.payza.com/2012/10/06/payza-customer-support-center-closed-on-monday-october-8-2012/
 
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