The Official Payza Support Thread
- Thread starter Payza_Advisor
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Payza_Advisor
Active Member
Payza_Advisor
Active Member
Hi T,
Nothing more that i can do as you have been replied to by the proper dept, I will send a message to the agent for further explanation.
Thx,
Chris
---------- Post added at 05:00 PM ---------- Previous post was at 04:50 PM ----------
Hi there,
I see that your ticket is in the proper queue, an agent will respond within 48hrs of the date received! You could also call to speed it up, thx!
Chris!
---------- Post added at 05:04 PM ---------- Previous post was at 05:00 PM ----------
Hi T,
Looks like something went against our User Agreement, i don't have any more info though, i see your ticket is in the right queue, someone who can help will respond soon!
Thx,
Chris!
---------- Post added at 05:13 PM ---------- Previous post was at 05:04 PM ----------
Hello,
Sure, if your Personal Starter account reaches that limit, your account is automatically bumped up to a Personal Pro account and will be charged %2.5 + $0.25 per transaction received.
Thx,
Chris!
Nothing more that i can do as you have been replied to by the proper dept, I will send a message to the agent for further explanation.
Thx,
Chris
---------- Post added at 05:00 PM ---------- Previous post was at 04:50 PM ----------
Hi there,
I see that your ticket is in the proper queue, an agent will respond within 48hrs of the date received! You could also call to speed it up, thx!
Chris!
---------- Post added at 05:04 PM ---------- Previous post was at 05:00 PM ----------
Hi T,
Looks like something went against our User Agreement, i don't have any more info though, i see your ticket is in the right queue, someone who can help will respond soon!
Thx,
Chris!
---------- Post added at 05:13 PM ---------- Previous post was at 05:04 PM ----------
Hello,
Sure, if your Personal Starter account reaches that limit, your account is automatically bumped up to a Personal Pro account and will be charged %2.5 + $0.25 per transaction received.
Thx,
Chris!
zyberakuma
Active Member
Hi Chris!
was that answer to my query?
is the PRO will be permanent? what are the advantages?
---------- Post added at 11:01 AM ---------- Previous post was at 07:40 AM ----------
also i dont quite understand this:
$400 USD or equivalent/month or $2,000 USD.
what's $400 and what's $2,000?
the customer support closed my ticket after answering with the same answer as yours without giving me a chance to follow up with a reply.
scriptburn
Active Member
Alsocan you check the dispute with Referrence number : D7897-F34A4-DB732 , it passed more than 15 days and no answer
Hello,
I still have no reply,why my funds has been frozen in Payza for a year.Money were send by my client $400.He bought website from me on Website Broker.Is it legal to keep it for the whole year?Please reply to this.
Payza email to me below.I'm awfully scared I've talked to many customers to be cheated for as much as 140,000 Euro!There is no name or place of the person replying.No reason for keeping the money.
Thank you for choosing Payza as your payment processor. I am contacting you on behalf of Payza's Fraud Prevention department.
This email is regarding the following withdrawal:
_____________________________________________________________
Reference Number: 5F87B-9B8E9-4FB8F
Date Initiated: 9/19/2012
Amount: 1,178.00 PLN
_____________________________________________________________
As part of our standard security review, this withdrawal has been declined and the funds placed on a temporary hold within your Payza account while we investigate the source of the funds.
The review will be completed on or before November 7, 2013 at which the funds will either be reversed or released back onto your account.
Thank you for your understanding.
Regards,
Fraud Prevention Analyst
Payza.com
Ticket Details
---------------------------------
Ticket ID: DEM-440-80601
Type: Issue
Status: Closed
I've already contacted Govermental Customer Care Executive about this scam.
I still have no reply,why my funds has been frozen in Payza for a year.Money were send by my client $400.He bought website from me on Website Broker.Is it legal to keep it for the whole year?Please reply to this.
Payza email to me below.I'm awfully scared I've talked to many customers to be cheated for as much as 140,000 Euro!There is no name or place of the person replying.No reason for keeping the money.
Thank you for choosing Payza as your payment processor. I am contacting you on behalf of Payza's Fraud Prevention department.
This email is regarding the following withdrawal:
_____________________________________________________________
Reference Number: 5F87B-9B8E9-4FB8F
Date Initiated: 9/19/2012
Amount: 1,178.00 PLN
_____________________________________________________________
As part of our standard security review, this withdrawal has been declined and the funds placed on a temporary hold within your Payza account while we investigate the source of the funds.
The review will be completed on or before November 7, 2013 at which the funds will either be reversed or released back onto your account.
Thank you for your understanding.
Regards,
Fraud Prevention Analyst
Payza.com
Ticket Details
---------------------------------
Ticket ID: DEM-440-80601
Type: Issue
Status: Closed
I've already contacted Govermental Customer Care Executive about this scam.
Payza_Advisor
Active Member
Hey RL,
First u need to preregister on the banner that's on our website, if you don't see it you could call and they could add it or you could submit a ticket requesting the same!
It's not available to every country so you will need to ask if it's available to you!
Thx,
Chris
---------- Post added at 05:25 PM ---------- Previous post was at 05:17 PM ----------
Hi Z,
Yes that was the answer lol!
Here's more info! Once a personal Starter account reaches $400 of activity in one month or reaches a total of $2000 total transaction the account automatically gets turned into Personal Pro account, the difference being that you receive a charge for receiving funds (%2.5). And once it changes it cannot be changed back. (is that clear? let me know)
thx,
Chris!
---------- Post added at 05:27 PM ---------- Previous post was at 05:25 PM ----------
Hello A,
I wish i could make the decision, but it's in the hands of our resolution team, they are doing what they can to resolve this!
Thx,
Chris!
First u need to preregister on the banner that's on our website, if you don't see it you could call and they could add it or you could submit a ticket requesting the same!
It's not available to every country so you will need to ask if it's available to you!
Thx,
Chris
---------- Post added at 05:25 PM ---------- Previous post was at 05:17 PM ----------
Hi Z,
Yes that was the answer lol!
Here's more info! Once a personal Starter account reaches $400 of activity in one month or reaches a total of $2000 total transaction the account automatically gets turned into Personal Pro account, the difference being that you receive a charge for receiving funds (%2.5). And once it changes it cannot be changed back. (is that clear? let me know)
thx,
Chris!
---------- Post added at 05:27 PM ---------- Previous post was at 05:25 PM ----------
Hello A,
I wish i could make the decision, but it's in the hands of our resolution team, they are doing what they can to resolve this!
Thx,
Chris!
I just wanted to let you guys know that I received the Bank Wire requested on 27-09-2012 on last Tuesday. Im from Sri Lanka.
Thanks
Thanks
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