The Official Alertpay Support Thread

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ive pre-registered for the card(usd card) should i order it now? or you will ship it to me i should do nothing right now!

u will get a mail like tthis if u selected for card and will able to see a option on the top of AP account
Congratulations! You have been selected to be among the first members to receive the NEW AlertPay PrePaid Debit Card. To order an AlertPay PrePaid Debit Card, please follow the steps below:

  1. Log in to your AlertPay account.
  2. Click on the banner displayed at the top of your logged in page.
  3. Follow the simple steps to order your AlertPay PrePaid Debit Card.
Please note: Take action now! If you do not log in to your AlertPay account and place your order within seven days of receipt of this email, the offer will no longer be available. Your name will be placed back on the pre-registration list, and you will not be able to place an order until the second batch of cards is available.
 
Dear Alertpay Staff Member,

I got selected for a debit card and paid for that too, proof also submitted but the problem is where i want to receive the card is different from utility bill address will it be a problem for me or i will got the card on the new address ?
 
How can I verify my alertpay account? My credit card isn't processing...Isn't there anyother waY? I knw "bank wire" .. but that ain't supported by my bank to send the wire in USD $
 
ive pre-registered for the card(usd card) should i order it now? or you will ship it to me i should do nothing right now!

Hey DejaVu,

If you would like the AlertPay PrePaid Debit Card and have been sent an email on ordering, you will have a limited time to order. Keep in mind that you will be asked to submit verification documents.

Regards,
Tarik
 
Hey DejaVu,

If you would like the AlertPay PrePaid Debit Card and have been sent an email on ordering, you will have a limited time to order. Keep in mind that you will be asked to submit verification documents.

Regards,
Tarik

I also asked something Sir,

Dear Alertpay Staff Member,

I got selected for a debit card and paid for that too, proof also submitted but the problem is where i want to receive the card is different from utility bill address will it be a problem for me or i will got the card on the new address ?
 
i got this email
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now i want to know that when will you charge the $20 fees,when i order it,at that time or when i will receive card and load it ?
 
Hi aplertpay please could you check out this
Ticket ID: JXF-427710

I want to buy the alertpay card but because I m Unverified I can not do it .
 
I have Govt. Issued ID card and it is in Urdu language instead of English and have utility bill named to my father instead of me but address same as Govt. ID card and AP address so can I submit it for verification? Waiting for your kind response.

Kind regards,
 
How can I verify my alertpay account? My credit card isn't processing...Isn't there anyother waY? I knw "bank wire" .. but that ain't supported by my bank to send the wire in USD $

Isn't there any other method? I mean I can submit the proof documents...
 
Dear Alertpay Staff Member,

I got selected for a debit card and paid for that too, proof also submitted but the problem is where i want to receive the card is different from utility bill address will it be a problem for me or i will got the card on the new address ?


Hey Ar!yaN,

The proof of address must match your shipping address. Are you able to provided something that reflects the wanted shipping address? You can submit a screen shot of your online banking and blank out unnecessary information if you'd like.

Best regards,
Tarik
 
How can I verify my alertpay account? My credit card isn't processing...Isn't there anyother waY? I knw "bank wire" .. but that ain't supported by my bank to send the wire in USD $

Isn't there any other method? I mean I can submit the proof documents...
 
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