Hello members of wjunction yes this is now the support thread for our misery now.
Our server has crashed down at the datacenter. Yes its been 8 hours down today or more.
The server is not booting, we are trying to figure out if it's the hard drive, or some other problem Ryan is working on the issue, if we can't fix it over kvm over ip, he will install a 2nd hard drive and work on trying to transfer the data as long as the hard drive didn't crash, which may take several hours, don't worry we are doing everything in our power to fix and correct the issues and make sure no data is lost, or anything gone, we will do everything possible to correct the issues, and we will also credit you at least a few days to a week's worth of credits for these few hours of downtime, and please do not email us, as it will delay the issues at hand, don't worry just because we aren't posting doesn't mean we aren't fixing the issues, we have been working several hours, and we will work until it's all resolved or some resoultion we can do to fix and correct everything and get everyone back online, once we get more information we will post it as things happen, until then please just sit back and relax. Thank you for staying with us, you won't regret it. enjoy
The hell is wrong with you people ? 3rd downtime in 1 month and again I am gonna loose traffic I know of it X-(
Have been cotacting you on yahoo aswell since 8 hours+ but offline
Moreover whenever I try to do anything related to server, it always gives one problem or another. Just when I was adding addon domain yesterday it started giving another error and cant even add a addon domain and now whole site down
You are wrong sir. Our server has been up for 3 weeks straight. Prior to that downtime which was 5 minutes long we were up for 2 weeks and 3 days. So do not say third downtime in 1 month. March nearly started. Thank you.
Also ive been on msn all day talking to clients.