Hey,
bestvideorapper, we do not have such an IP.
Jamesrocky, we already told you that it can't be fixed. We tried it ourself, we even gave admin access to another user. If you do not believe me and want to claim a poor service, PM me and I'll get you admin rights, let's see if you can fix it. Next to that, we got plenty of apps available as an alternative.
Please post some screens of the download speed of this "poor" service.
You even made us wait 1 week over due date for a payment and now our service is poor?
Regards