Very nice, a Canadian based company.
do you offer USA virtual bank account for non US residents like Payoneer does? If yes I can link it to my paypal account to withdraw money?
Hi, No we do not offer virtual bank accounts, however every Paxum client can request a Paxum Mastercard (except clients resident in India) and then you can add your Paxum Mastercard to your Paypal account and fund your Paypal account that way.
I have sent you a PM. Still did not get any response.
Plus, your ticket response system and timing is not very impressive.
I sincerely apologize. For some reason I wasn't receiving email notifications, and I had neglected to bookmark this forum to my favorites list. Please let me know if I can still be of any assistance to you.
1st email received from them,
A member of our staff opened ticket #143103. Please review it and reply as soon as possible. Listed below are the details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: #143103
Subject: Document rejected: 004.jpg;
Message: paxum20@paxum.com
Mr. xxx,
We have received your documentation, and we thank you for it. However, we kindly ask you to submit a higher quality scan/photo of your National Identity Card.
Please make sure that the real margins are clearly visible (not touching the margins of the scan).
You can also try placing a colored paper over the back side of the document when scanning it.
Please check the examples regarding how the scan/photo should look like in Profile Settings >> Identity confirmation.
Also, we regret to inform you that as proof of address we do not accept Checks, Envelopes, Receipts, Invoices from similar sites (ex.: paypal), Invoices from the Post Office or Electronic Invoices.
Please submit one of the following documents: Driver's license with address; bank statement; utility bill (cable bill; phone bill; Internet bill; electricity bill; running water bill; gas bill; telephone bill).
You can submit the proof of address in Profile Settings>> Street address confirmation >> Confirm now.
Do not hesitate to contact us if you need further assistance.
< I HAVE SUBMIT A HIGH QUALITY SCAN NATIONAL ID CARD WITH BACK COVERED WITH COLOURED PAPER AND A BANK STATEMENT >
the second email:
A member of our staff opened ticket #143159. Please review it and reply as soon as possible. Listed below are the details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: #143159
Subject: Document rejected: 002.jpg;
Message: paxum14@paxum.com
Mr. xxx,
For the Identity Document that you have submitted please upload a high quality Photograph, not a scan. { not a scan, what the hell????} see first mail
We also remind you that for the verification of your account you need to submit the following documentation:
1. International passport Copy. If you don't have a passport, then you must upload 2 different Photo ID such as: driver's license; national id; military ID; or any other photo id issued by a government agency in your country. Upload this in Profile Settings >> Identity confirmation.
2. Proof of address (with your name on it). We accept documents such as: Passport/Driver license with address; bank statement; utility bill (cable bill; phone bill; Internet bill; electricity bill; running water bill; gas bill); and/or telephone bill. Please submit the proof of address in Profile Settings>> Street address confirmation >> Confirm now.
Please do not hesitate to contact us should you need additional information
AM I A FOOL ASKING FOR HELP, OR THESE GUYS ARE TRYING TO FOOL ME!!:O
We do have a strong KYC policy in place, so all documentation must be high quality, full color and uncropped. If you are still having issues getting your account verified, please let me know and I'll do my best to assist you.
it looks like paxum is going to scam its users very soon, if u have any funds in ur account plz withdraw them, i have already close my account because i still got no reply from them,
further more, the team has not access wjunction.com for quite a while now, i don't think the team will access once again.
i had a very poor time and service from them
I do apologize for not revisiting this forum. It was a simple oversight and neglect of bookmarking the forum to my favorites list. I have since rectified that situation and now I will be visiting this forum regularly. If I can be of any assistance to you, please let me know.
support is not active on this forum
As I said, I had planned to visit here regularly, and I will be doing so from this point on. Thanks for your interest in Paxum, please let me know if I can help you with anything.
Just as an FYI for everyone here, Paxum now has an affiliate program in place, so you can also get paid by Paxum as well as being paid through Paxum.
My contact details should anyone need me at all:
ICQ #233-854-608
AIM/YM/SKYPE - PaxumRuth
Email ruth@paxum.com
Thanks!