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Dedicated OvhResell.com - 100Mbps ,1Gbps ,10Gbps OVH Dedicated Servers from 40$/mo (FR)

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Submitted request about accident payment and request to refund 4 days ago, I'm impressed with support speed, very fast response average 1 reply in 2 days. I got 1 reply after 2 days of HIGH PRIORITY TICKET was created, now waiting 2 days for second reply :)
 
bek4ever said:

Please Reply to this Ticket 683262
Click to expand...

This is already solved.

kiladila said:
@intensecool
Ok i submited request about refund with hight priority more then 24h ago but still no response.
And i don't want to cancel server i just want back payment that was made by subscription.
Click to expand...

Your server is not cancelled and can you send to me the TICKET id listing both the transactions.

kiladila said:
I wonder when your majesty going to resolve my ticket who posted 48 hours ago and no answer given in ticket system? I must agree with @R®USSHIM_I™¯ support is slow and low quality. I think respected provider/seller should inform as soon as possible what is situation at the moment but not like that, i must go to some forum to search someone from staff this is funny.
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Instead of making fun out of support, you got someone replying to you on forum at least, does even that make you think you have been left alone.

I do not know even if you give out things like LIVE CHAT support WHICH NO HOST HAS for OVH RESELLERS, we have been trying to provide the best of things, still clients feel like this.
THIS IS FUNNY.

nk2join said:
every hosts company's customer support was amazing before buying you any plan, but after that got to sleep, this is my personal experience because I used too many companies from last 11 years, one I purchase RDP access from this buyrdp hosting. but I was not satified with them I requested for refund I got my payment after 2 months but less with 10$ when ask them through msn why they did this to me, they block me on msn. there are just few companies are providing best qualities.
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GIMME YOUR TICKET ID, EMAIL ID and let me checking this complete info and reply on this thread about your case, then lets see why we deducted 10$ and blocked on MSN, USELESS INFO on non concerned thread does not make you a genius.

bek4ever said:
Please Reply to this Ticket 721942 & 403340
Click to expand...

kiladila said:
Submitted request about accident payment and request to refund 4 days ago, I'm impressed with support speed, very fast response average 1 reply in 2 days. I got 1 reply after 2 days of HIGH PRIORITY TICKET was created, now waiting 2 days for second reply :)
Click to expand...


Again same thing, why can not you send a pm to me instead of zillions of posts on this thread..??

I can not say what you want to prove over there.
 
bek4ever said:
there is no reply in the ticket

i need a answer

i payed from 02/20/2011 & you send to me information for server at 05/10/2011

i can't log to my server & when i Register name of server

this msg show up
Click to expand...

Well,

I guess i can not understand the meaning of this line :

i payed from 02/20/2011 & you send to me information for server at 05/10/2011

Secondly, if there was any delay on delivery, it is from OVH side, why will i keep your server with me.

And you will be billed from the date of delivery not from when you paid for the server.
MrD37jncj said:
Hello, today i can't remote to my server while client arena is active
Please resolve my problem as soon
My server name is: ns224751.ovh.net
dmueller127@hotmail.com
Click to expand...

Your server is working fine now, sorted on ticket.

 
when i Register name of server

this msg show up
Quote:
We were unable to register the name server ns1.noor7.com.
Quote:
We were unable to add the IP 94.23.10.12 to the name server.
 
intensecool said:
This is already solved.



Your server is not cancelled and can you send to me the TICKET id listing both the transactions.



Instead of making fun out of support, you got someone replying to you on forum at least, does even that make you think you have been left alone.

I do not know even if you give out things like LIVE CHAT support WHICH NO HOST HAS for OVH RESELLERS, we have been trying to provide the best of things, still clients feel like this.
THIS IS FUNNY.



GIMME YOUR TICKET ID, EMAIL ID and let me checking this complete info and reply on this thread about your case, then lets see why we deducted 10$ and blocked on MSN, USELESS INFO on non concerned thread does not make you a genius.






Again same thing, why can not you send a pm to me instead of zillions of posts on this thread..??

I can not say what you want to prove over there.
Click to expand...
So please tell me, where is your support? Here or in client zone? Why i must order services from company A and request support in forum B? Disable your ticket system then and redirect to this thread or your PM inbox! I have also PM'ed in online chat and someone told me that when you get to "office" (i wonder if you have office at all) you will refund me asap, that was 3 days ago! My ticket was answered once so this mean you know the problem but still nothing was done in 5 days (?!), are you kidding me? If you want me to post here my support request i'm going to show everybody how your support working.

c7c3c584b2.jpg


This ticket was closed today without resolving it.
 
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I never said you request support over here, its you who came over here to discuss everything.
If you were dealing over there, then the deal should be there only why it came to this place at first.

Yes, i have an office for last 2 years , visit me anytime.


Enough is enough, the more i say over here the more you will spoil things on the sales thread.

Give me the invoice id paid twice and the payment id, refunds will reach you asap today itself
 
I never said you request support over here, its you who came over here to discuss everything.
If you were dealing over there, then the deal should be there only why it came to this place at first.
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Oh yes you said to PM you in WJ or use online chat (used both, i even PM'ed you in WHT!).

Give me the invoice id paid twice and the payment id, refunds will reach you asap today itself
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How many times i need to tell you this? I have answered in support ticket also i done screenshot if you are to lazy to monitor support tickets (look my post above).
 
I am posting here again before I can't tolerate the service!
I ordered my dedicated server a week before and have not gotten my extra 4IPs.
I have submitted a ticket requesting it but no reply for days.
Ticket ID: tid=225497
 
As for your info, OVH had some issues with the RIPE allotment of the IPs due to which the IPs are still unavailable, just like you over 17 clients of mine are stuck for the IPs.

Your order for 4 IPs has already been paid for, if needed i can PM you for the Order Id done to OVH. I hope the issues are over soon.

__________________
Added after 6 minutes:

weixing said:
I am posting here again before I can't tolerate the service!
I ordered my dedicated server a week before and have not gotten my extra 4IPs.
I have submitted a ticket requesting it but no reply for days.
Ticket ID: tid=225497
Click to expand...

And as a matter of fact, have you even checked your server for the IPv4 Reverse section.

Your 4 IPs are lying useless over there.
 
Last edited:
WTF, you didn't pay for my dedicated server!! and it got suspended for 3 days!!
CAN YOU PAY NOW?
Ticket 819192!!!
I have already paid your invoice but your WHMCS system seems have some problem and still stay unpaid. If my data is lose you have to pay my 2 months fee as refund!!!
Your service is becoming unbearable!!
 
intensecool said:
Give me the invoice id paid twice and the payment id, refunds will reach you asap today itself
Click to expand...
Another load of bullsh**. Pm'ed you same day, then another as you can't figure out how to find invoice number so i emailed my paypal ID, and guess what? Still no money!

I think I'm going to post full review today about this service.
 
weixing said:
WTF, you didn't pay for my dedicated server!! and it got suspended for 3 days!!
CAN YOU PAY NOW?
Ticket 819192!!!
I have already paid your invoice but your WHMCS system seems have some problem and still stay unpaid. If my data is lose you have to pay my 2 months fee as refund!!!
Your service is becoming unbearable!!
Click to expand...

What do you expect from resellers? Sooner or later they don't pay at all and you lose everything, then all you can do is bitch and complain, stop dealing with resellers unless you like taking risks.
 
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