It's most likely you didn't talk to Ricardo but to Wildfire (also known as Mr. Allan). Ricardo does most of his support through the support system.
Wildifire does the sales, Ricardo the tech support.
I would say 52 dollars including Cpanel is a bargain. Try to get a 120Gb VPS (with warez hosting) anywhere else.
Scope comes close (even with 170mb HD!) but doesn't allow warez hosting.