1. banano

    banano Well-Known Member

    Jan 9, 2011
    367
    Up!

    Last answer was like 3 months ago. Question for all users (and also support) - does the service provide still good support and do KnownSRV get any bigger problem with DDoS attacks (long time ago when I use this service it was a huge problem :/)...
     
  2. Th3KiNG

    Th3KiNG Well-Known Member

    Jun 9, 2011
    1,747
    i don't think they are in wJ anymore..
     
  3. Kruno

    Kruno Well-Known Member Web Host

    Jun 24, 2009
    1,673
    Hi,

    Of course I'm still active on the WJ forums, just not as much as I used to due to increased workloads.

    I believe we still provide good and professional support with personal touch. I didn't hear much complaints about our support from our clients, and I make sure every single client is taken care of.

    Thanks
    Kruno
     
  4. Tennouji

    Tennouji Well-Known Member

    Mar 1, 2012
    569
    Been with knownsrv hosting for a while now. The service is superb IMO, good hosting, good support, and they offer not so much but you get the most of what you pay for. I personally trust and recommend the service overall.
     
  5. Raider

    Raider New Member

    Jun 17, 2014
    2
    Hi, upon the catastrophe of my database losing/overwriting important data, but I have no backup of my own. I need to retrieve a previous backup of my database from the host.

    I am under shared hosting (KnownSRV | Secure, Quality, and Fast Hosting Solutions) and you say you take daily, weekly and month backups. how would I go by retrieving a saved backup to restore my mysql database?

    please, this is urgent - thanks!
     
  6. Kruno

    Kruno Well-Known Member Web Host

    Jun 24, 2009
    1,673
  7. tuli2v

    tuli2v Well-Known Member

    Jun 15, 2011
    147
    Accept webmoney payment?
     
  8. Kruno

    Kruno Well-Known Member Web Host

    Jun 24, 2009
    1,673
    Yes
     
  9. Tennouji

    Tennouji Well-Known Member

    Mar 1, 2012
    569
    Hello, kindly check Ticket ID: 360278
     
  10. millhiore15

    millhiore15 Well-Known Member

    Mar 13, 2014
    566
    thanks for ruining my day, i thought it fixed but here we go again, poor support, dont get me wrong or mad at me! im just saying the truth.

    [​IMG]
     
  11. tuli2v

    tuli2v Well-Known Member

    Jun 15, 2011
    147
    Server very lag.......
     
  12. beta3000

    beta3000 Active Member

    Jan 30, 2013
    32
    @Kruno check ticket #865089
     
    Last edited: Feb 1, 2015
  13. Skyeater

    Skyeater Well-Known Member

    Jul 29, 2015
    58
    Been using them for a while, good services so far.
     
  14. Haunter

    Haunter Member

    Nov 6, 2015
    16
    I have been with KnownSRV for a while and their support is really good. They reply fast and are helpful. Their speed is very fast for Europeans, but not that good for people from other continents than Europe. They could improve this. Other than this, I have no complaints. KnownSRV is a company that has a great future ahead.
     
  15. Kruno

    Kruno Well-Known Member Web Host

    Jun 24, 2009
    1,673
    Thanks for the kind words guys. It's a pleasure having you on board :)

    Europe servers will always be faster(in terms of network latency - ping) for Europe than other locations. It doesn't make any difference for websites though, only game servers and related services. Rest assured, we at KnownSRV always work on improvements in every segment.
     
  16. Monokind

    Monokind Member

    Nov 6, 2015
    5
    How do you react when a DMCA notification?
     
  17. Kruno

    Kruno Well-Known Member Web Host

    Jun 24, 2009
    1,673
    Please email us for legal issues or concerns.
     
  18. parrjj91

    parrjj91 Well-Known Member

    Dec 28, 2014
    303
    Been using them for a week or so. Speed has been great, uptime has been great, and the customer service has been great. I have their VPS-V3 plan. I'll post another review in a month or so once I experience it more, but so far great job!
     
  19. gamers901

    gamers901 Well-Known Member

    Feb 5, 2013
    113
    KnownSRV website server down.
    Plz fix this issue as soon as possible :)
     
  20. Kruno

    Kruno Well-Known Member Web Host

    Jun 24, 2009
    1,673
    Everything is working at this time.

    Many thanks for the kind words. We appreciate it :)
     

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