TL:DR They broke their API and are only willing to blame me rather than acknowledge the fact that they broke it.
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Anyone have any luck with their API?
I had been using their
API/v1 for 7+ years without any problems until it stopped working on January 12th.
Their support staff were not at all helpful, especially when their response to my reporting API upload problems was to
"Describe in detail how to use the download method and what response you get."
I was reporting problems with uploading via their API and they respond to me asking about downloading? Really?
I kept my cool, and was able to read their API documentation and rewrite a script based on their
API/v2 which at first appeared could only work with Keep2Share and none of their other hosts based on the way it was written.
The
API/v2 worked fine for a few weeks until a few hours ago when it suddenly stopped working so I contacted them again.
They basically told me that the API is working and that I need to check my scripts because
"We have a lot of API users, if it broke, we would have a lot of complaints". Bullshit.
Their responses were respectfully worded but they made me feel like they could care less because they repetitively tell me stuff like:
"We have passed this information on to our engineers, please wait."
Of course I never heard back from "
our engineers" and they finally just started to completely ignore me in their ticket system. And then i started to lose my shit.
In the past I was their top affiliate, I used to regularly win first place in their monthly sales promos and I would often have a very large margin over the other runner ups.
As an affiliate for the last seven years I have had an extremely positive flow with them across all of their file hosts. In fact it was so good that I had things running fully autonomously for the last five years and only ever contacted them to cash out my earnings.
After all that I am shocked how they've dropped the ball on me big time. Such a silly thing to blow up a good affiliate relationship over. But as I see in this thread they seem to have pissed off some of the big boards so who knows what's up.
At this point I think I am going to continue to keep my stuff uploaded thus far on their platform but I'm really on the fence if I will even continue on uploading with them anymore. An hour ago I was seriously considering deleting the many millions (literally) of files I have uploaded to their platform.
PS - I'm sure this post will result in a flood of private messages from other file hosts and people who "want to see my site". If you want to waste your time sending me such trash be prepared to receive a nasty reply back