You were suspended automatically by our billing system.
If you are no longer a customer, please don't post in my thread or I will report you.
I will send out emails.
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Added after 2 Hours 31 minutes:
There seems to be a small issue. We will fix soon and update you all!
This is the most unprofessional support I've ever heard. 5 Thumbs Down! How would you invest your money to host his stupidity? I mean this is really insane!
Oh by the way, this is a public forum even if its your client or not your are not allowed to stop them, this is violation of ones freedom. Anyhow, they are just saying what the reality is with HostMyWarez.
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Added after 6 minutes:
2 or more people is called a team. And sorry for your support ticket not getting answered, if it's labeled something like "site is slow", "site doesn't load" we usually let them get answered last because we are working on the issue.
Regards,
John
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Added after 36 minutes:
Server is stable now!
http://screensnapr.com/u/i/v0614d.png
So you mean, if somebody sends a ticket that is not "site doesn't load" they will get reply fast? Wtf, why not notify them that you are looking into that issue not just disregarding them, I doubt. You are doing nothing!
By the way, Have you gone through a customer relation seminar or even like read some facts for Consumer Relations? I suggest you read them also. :P
My point is they are paying you and part of it, is the customer support. Did you ever know what support means? I'm not here just to post something but I just want you to feel that they are your beloved customers and they are the ones who are paying for you and that keeps your business alive.
You've been emailed. Check your email.
My team will be Monitoring the servers 24/7 from now on, for any suspicious activity.
Suggestion:
Don't just say it, DO IT!