GO Unlimited
Active Member
No worries. We will apply a new rule soon to skip encoding if the output is greater than the input.That sucks, it's making many of my videos unwatchable.
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gounlimited.to | BANNED FROM WJ
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GO Unlimited
Active Member
He is pointing out an issue with some files being encoded into a greater size instead of lower one which causing problems for some viewers who have low internet connection. We need to resolve such issues even if it's related to one partner. We're the responsible part for this and not him,
byeopenload
Active Member
Payment is instant as always. Thanks!
GO Unlimited
Active Member
Thank you for taking some time to post your confirmation. Please make sure to send us a PM with your account ID to claim the bounce.Payment is instant as always. Thanks!
GO Unlimited
Active Member
1. Your ticket was replied already.
2. Your didn't wait for 2 days because your reply was posted yesterday, which is a reply for our engineer reply so you have not been ignored but you posted a new reply to our and still waiting for an update from us regarding this matter.
3. It's a shared RDP, and not a dedicated server, so I can never guarantee that it won't have any problems, because there is no bug free shared RDP in the world, and I also offered you a full refund for this month payment but you refused to take it and decided to keep using the RDP.
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GO Unlimited
Active Member
Please send me the video link via a PM and I will transfer it into a faster server if it's a server related problem or see what's the problem exactly and solve it. Also keep in mind that your account is not trusted so your videos are not being encoded which means you need a stable internet connection to watch the video on its original size.video start play after 15 sec
So what we should do if the software is not working?
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GO Unlimited
Active Member
We will install it again, but please note that if the software didn't work again we can't do that much by then.
The software was not successfully installed to my RDP at the beginning. Please make sure that it can be found in my windows search function after re installation, so that there is no problem..and I don't accept your refund just because I want to continue using your service, not because I think your service is bad.. I have a lot of files to upload, so I can only choose to leave a message here. I hope it won't cause you any trouble. Thank you
GO Unlimited
Active Member
Is the software portable?
I have both versions. at first, engineers help me install the JDownloader 2
If you can, please open portable for me If someone removes the software, I can also use portable
GO Unlimited
Active Member
Please note that portable apps don’t appear at the Windows search function ever. We must install the stable one instead. Please update the ticket with the location of the stable version to be installed.
Yeah I know portable will not appear in the search function I have said in the ticket to re install JDownloader 2. At the same time, if you can help me open the portable permission, I will have the portable version and the installed version of JDownloader 2
GO Unlimited
Active Member
Forwarded to the assigned agent who’s handling the ticket.
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