.
Me too. Never had a problem with payments. And, as a matter of fact, they DO answer when you contact them: FileFactory support center is probably one the best out there. Every time I wrote to them I got a response within 24 hours. Every single time.
Earning rates are a bit lower compared to other filehosts, that's true, but I do prefer a reliable and stable service which pays me right instead of hitching my wagon and my files to one of the many high-earning-scam-sites that are popping up (and then suddenly closing) every other day.
Filefactory has been around for a long time (since 2005), they are a Dutch company, their servers are located in the Netherlands and they appear to be in the best shape moving forward.
Almost all filehosts are going through server maintenance and server upgrades, right now. This is mainly because of the fallout from the other large filehosts collapsing and their customers scattering around. Most of these server issues will soon be a thing of the past, as darwinian selection (and the market) will sort out the best and most reliable filehosts and will kill or absorb the smaller ones.
I don't know when this will happen, and when we will reach a sort of new equilibrium among 5-6 big players, but in the meantime I am sticking with Filefactory.
.