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"The media could not be loaded, either because the server or network failed or because the format is not supported."

videos not working

Edit ----------

when i try play the embedded video in chrome, its working good. but all other browsers(i tried opera,mozilla and safari) and mobile browsers(i tried safari and chrome mobile in ios) doesnt working. says the error on the top.

i dont know why @Easyload
 
Last edited:
ifsaciyizco said:
"The media could not be loaded, either because the server or network failed or because the format is not supported."

videos not working

Edit ----------

when i try play the embedded video in chrome, its working good. but all other browsers(i tried opera,mozilla and safari) and mobile browsers(i tried safari and chrome mobile in ios) doesnt working. says the error on the top.

i dont know why @Easyload
Click to expand...
Hello,

Can you send me here the url of the file?. So I can check it up. Thank you. :)
Post automatically merged:

wlluminati said:
Can you add batch rename? It just adds .mp4 after each file so file name looks ugly
Click to expand...
Hello,

This has been added to my to do list. :)
Post automatically merged:

Hello,

I fixed something again. Sorry about the downtime and upload errors. I had to. XD.
Post automatically merged:

Hello,


I am working on stream optimization right now, sorry for the downtime. Upload will be disbaled for the meantime to prevent incoming bug that I found. Thank you so much. :)
 
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Holy moly! Speed is awesome after the update.
iOS devices tested only have sound and no picture now unforunately... I guess you will find the issue and provide a fix.
Thanks for your hard work.
 
kooku said:
Holy moly! Speed is awesome after the update.
iOS devices tested only have sound and no picture now unforunately... I guess you will find the issue and provide a fix.
Thanks for your hard work.
Click to expand...
Hello,

Can you link the url of it? thank you. :), i'm pretty sure I have fixed it already.

News: I have re-enabled the upload again. some uploaded files before has been marked as failed and not working due to a bug a made. I'm really sorry about that.
 
Easyload said:
Hello,

Can you send me here the url of the file?. So I can check it up. Thank you. :)
Click to expand...

the problem not just 1 or 2 videos. the probles has all videos. i dont know why but my videos working on just chrome pc.

there is some ss in down;

this ss tooked my iPhone 7 Plus(IOS 13.3) in Chrome app; https://prnt.sc/s17im0 -- video doesnt work
this ss tooked my iPhone 7 Plus(IOS 13.3) in Safari app; https://prnt.sc/s17jmn -- video doesnt work
this ss tooked my PC(Windows 10) in Opera Browser; https://prnt.sc/s17kgx -- video doesnt work

and finally i opened this video on my pc(Windows 10) in Google Chrome ; https://prnt.sc/s17lon -- its working good.
i dont know why videos just open in Google Chrome PC Browser. The rest of browsers doesnt work the videos. Same net connection, same site, same embed links...

The problem is all videos. This ss belong to my last uploaded video(i uploaded yesterday). But i tried my old videos where i uploaded 2 weeks ago. Same problem. So the problem not belong just 1 or 2 files.


and the second problem some videos opening in ios but there is no picture in screen. Just has sound.
check this ; https://mega.nz/file/aMl3zYjJ#Z4YjAhDuUXQTgHqVOb2jWxGHsjATv2M8Lc5xEjMxrz8

so there is many problems on videos. need big fix :)
 
ifsaciyizco said:
the problem not just 1 or 2 videos. the probles has all videos. i dont know why but my videos working on just chrome pc.

there is some ss in down;

this ss tooked my iPhone 7 Plus(IOS 13.3) in Chrome app; https://prnt.sc/s17im0 -- video doesnt work
this ss tooked my iPhone 7 Plus(IOS 13.3) in Safari app; https://prnt.sc/s17jmn -- video doesnt work
this ss tooked my PC(Windows 10) in Opera Browser; https://prnt.sc/s17kgx -- video doesnt work

and finally i opened this video on my pc(Windows 10) in Google Chrome ; https://prnt.sc/s17lon -- its working good.
i dont know why videos just open in Google Chrome PC Browser. The rest of browsers doesnt work the videos. Same net connection, same site, same embed links...

The problem is all videos. This ss belong to my last uploaded video(i uploaded yesterday). But i tried my old videos where i uploaded 2 weeks ago. Same problem. So the problem not belong just 1 or 2 files.


and the second problem some videos opening in ios but there is no picture in screen. Just has sound.
check this ; https://mega.nz/file/aMl3zYjJ#Z4YjAhDuUXQTgHqVOb2jWxGHsjATv2M8Lc5xEjMxrz8

so there is many problems on videos. need big fix :)
Click to expand...
Hello,

Can you PM the url of the file?. I got that problem when we started using HLS and I am pretty sure I have fixed it. There might be a problem with my fix there. Hit up the PM button so I can check it out. :) thank you.
 
The media could not be loaded, either because the server or network failed or because the format is not supported.
Files failed to encoding or stuck in encoding
 
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