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ddownload.com

ddownload.com

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Last edited:
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user and i have problems downloading files on ddl
they are shown as online but either get a timeout or you are redirected to a strange page after a short time

i don't understand how ddl can have such problems again and again when you compare other hosters who never have such problems
 
Pipifax said:
user and i have problems downloading files on ddl
they are shown as online but either get a timeout or you are redirected to a strange page after a short time

i don't understand how ddl can have such problems again and again when you compare other hosters who never have such problems
Click to expand...

One server is down, i have checked now. Working on it.

But this is not a problem "again and again". Its normal when one server is down.
Post automatically merged:

Server is up again
 
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Some users are now complaining that they are getting the error 500 for some parts. I have checked this and the files cannot actually be downloaded (although they are displayed as online).

I would reupload them, but as the API shows them as online, I am unable to do so or I always have to respond to messages.

Can you fix this problem - which happens from time to time - so that the API also shows them as offline?
I think this is (also) a general problem with XFilesharing Pro.

That would be great.
Thank you.
 
sogeg67810 said:
Some users are now complaining that they are getting the error 500 for some parts. I have checked this and the files cannot actually be downloaded (although they are displayed as online).

I would reupload them, but as the API shows them as online, I am unable to do so or I always have to respond to messages.

Can you fix this problem - which happens from time to time - so that the API also shows them as offline?
I think this is (also) a general problem with XFilesharing Pro.

That would be great.
Thank you.
Click to expand...

Please always send some example URLs. So i can check further.
And locate the Server which is causing this.
 
(I have this problem from time to time over a long period of time. Actually always :P It is difficult to find these parts if they are displayed as online, although the file/server is defective)
 
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ddownload.com said:
Please always send some example URLs. So i can check further.
And locate the Server which is causing this.
Click to expand...
All reported parts (so far) affect servers: www506.ucdn.to

It affects different releases that were uploaded at different times.

However, I don't want to rule out the possibility that it doesn't affect other servers as well.
The download page for some of these parts is also very slow to load.
 
sogeg67810 said:
All reported parts (so far) affect servers: www506.ucdn.to

It affects different releases that were uploaded at different times.

However, I don't want to rule out the possibility that it doesn't affect other servers as well.
The download page for some of these parts is also very slow to load.
Click to expand...

While opening the link, i have also first time noticed a slow loading download page. Which is really interesting.

Im checking if third-party script or something related is causing the slow loading. Currently not found the cause.
Now it is loading fast.

The Server is back again btw. Servers like this when something is stuck, or the filesystem is disappearing our monitoring is not reporting.
So we are happy if someone reports that there is an ERROR 500 and we need to reboot server and see the cause.
 
ddownload.com said:
While opening the link, i have also first time noticed a slow loading download page. Which is really interesting.

Im checking if third-party script or something related is causing the slow loading. Currently not found the cause.
Now it is loading fast.

The Server is back again btw. Servers like this when something is stuck, or the filesystem is disappearing our monitoring is not reporting.
So we are happy if someone reports that there is an ERROR 500 and we need to reboot server and see the cause.
Click to expand...
Download page of this marked parts remains slow (but not always).
However, the parts can be loaded again, albeit very slowly (~25-700kbs/s).

I'll let you know if I find more servers.

Nevertheless, the API should definitely (!) report such files as offline or at least as faulty. Then you can decide for yourself whether to re-upload them or wait. It would also improve monitoring for you.

You probably don't even notice this and only find out about our users who then complain :P
 
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sogeg67810 said:
Download page of this marked parts remains slow (but not always).
However, the parts can be loaded again, albeit very slowly (~25-700kbs/s).

I'll let you know if I find more servers.

Nevertheless, the API should definitely (!) report such files as offline or at least as faulty. Then you can decide for yourself whether to re-upload them or wait. It would also improve monitoring for you.

You probably don't even notice this and only find out about our users who then complain :P
Click to expand...

The server is slow right now because everyone started downloading things at the same time after it was offline for almost a day. :slight_frown:

I've passed on the information about the API and will share my thoughts tomorrow. I expect to get a clear answer in a few hours.

We can also include this in the new API when we launch the new website.

As I mentioned, we always receive a report when a storage goes offline, but we don't get notified about those frustrating, unique errors related to the OS or filesystem. These occur when the server appears reachable but is actually not accessible. :D
 
ddownload.com said:
As I mentioned, we always receive a report when a storage goes offline, but we don't get notified about those frustrating, unique errors related to the OS or filesystem. These occur when the server appears reachable but is actually not accessible. :D
Click to expand...
But that's exactly what the API should notice. If a file cannot be downloaded, the API must also know this. In this case, it doesn't really matter what exactly the problem is. Whether it is the OS, filesystem or the hardware - the file cannot be downloaded.

Optimal case:
API checks file -> file accessible -> online
API checks file -> file not accessible (no matter why) -> offline

In this particular process, however, the API does not do exactly that. Please really check this.

If a file throws an error 500, the API should also receive it. Then, if you are really cool, you could even show that the part is there but cannot be downloaded (then I can decide for myself whether to wait or re-upload it). If you also get such errors displayed (and can then react), then it will be good :)

I have (fortunately) not been able to find any other servers so far.
 
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sogeg67810 said:
But that's exactly what the API should notice. If a file cannot be downloaded, the API must also know this. In this case, it doesn't really matter what exactly the problem is. Whether it is the OS, filesystem or the hardware - the file cannot be downloaded.

Optimal case:
API checks file -> file accessible -> online
API checks file -> file not accessible (no matter why) -> offline

In this particular process, however, the API does not do exactly that. Please really check this.

If a file throws an error 500, the API should also receive it. Then, if you are really cool, you could even show that the part is there but cannot be downloaded (then I can decide for myself whether to wait or re-upload it). If you also get such errors displayed (and can then react), then it will be good :)

I have (fortunately) not been able to find any other servers so far.
Click to expand...

We will implement the solution. We got the communication about it now. I will give more informations next week.

We start with payments next hours.
 
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