Recent content by UMB Support

update I think the news which some people think is devastating is not. UMB has settled a complaint with Washington, since one of the owners used to have a business which was sued by washington, and they never collected anything from that owner, once they heard news about his involvement in a...

This thread will be closed due to no support related questions ever being asked here, and we don't have time to come in and post the same answer to the same questions over and over. We will re-open it when we have more time / staff to commit to this thread. In the meantime, for support, open a...

Sorry, but viewing just the first ticket you posted, it is NOT a support request. They are you asking for us to change our site. Unfortunately, we have 1000's of affiliates, and really while we'll take your feature request into consideration, there is really no need for us to respond to it...

I've just tested remote upload, it does work fine, it just doesen't automatically close the window. So, if you're used to the window closing, to indicate that it's working, it doesent do that anymore, but your upload is working.

yes, you were getting this error during the database backup which happens every night. This problem will be alleviated, as we've added a very very fast slave server for the db. __________________ Added after 3 minutes: that's strange, I don't see any tickets in the affiliate support section...

yes, and i'll answer you here, as I have answered your 1000 skype messages with the same question. We're hosted in USA. For best results upload from USA or a US RDP. We have the best USA bandwidth you can buy. If you're testing uploading to hosts in UK/EU, obviously it will be faster. Quit...

we have discontinued support for the NL and EU servers, as they were causing too many problems of synching files to our storage servers. The servers we used at Leaseweb, did not deliver consistent speed to our US network, so it caused many problems such as missing files or files unavailable etc...

read the message on page, or hit refresh, usually download will start we are not at max capacity, nor even close. but like i said before, issue will be resolved any day now, as a big delivery in sata dom's just came in, so rest of servers will be added over next few days. wasn't aware there was...

there is no problem with remote upload. Maybe the URL you are adding is indeed not a direct link. PM your URL you are trying to remote upload, and we will check it.

if the queue is full, tier 4 countries will get this error. bear with us as we're adding these new servers to alleviate disk i/o.

Remember, we are in USA, you are ahead of us.

thank you! From all of us at Ultramegabit, we would like to wish you all a Merry Christmas. God Bless you all.

all uploading is working fine. Local / Remote / FTP. We have removed the EU/NL servers, as they are the machines which are causing missing files, as the link is too slow, and unstable to correctly and safely synch all data. We have also removed support for zoom uploader, as it seems the coder...

no. there are i/o disk issues with all the influx of new traffic and uploads/downloads. We have turned on the queue for 3rd world countries until the rest of our servers are delivered on thursday. When the rest of the servers are delivered, we will remove the download queue from 3rd world...

Everything should be fixed now. We had to recode some of the upload functions, and apparently on a few servers the changes didn't take effect. If you're running into any other problems with your files, please PM me the URL's. Happy Holidays!