They don’t get Premium for $1 they only purchase that single file. It’s a way for them to test our service before buying a 30-day Premium plan.
| Date | Downloads | Premium Sales | Rebills | Referrals | Total |
| 2026-09-09 | 38 / $0 | 1 / $8.8366 | 0 / $0 | $0 | $8.8366 |
Sigh...@KatFile
"please contact the sender or KatFile and ask them to provide you with the information required in the Travel Rule questions, including the details of the wallet or cryptocurrency exchange used to send the BTC"
Luno is holding the transaction. They require the name of the sender wallet or exchange —just the name of the entity, not the transaction address.
@KatFile
Could you please at least respond to me? My funds have been withheld by Luno for several days now, and now Luno is no longer responding to me after I informed them that Katfile hasn't responded.
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@KatFile
Could you please at least respond to me? My funds have been withheld by Luno for several days now, and now Luno is no longer responding to me after I informed them that Katfile hasn't responded.
Katfile’s sender transferred Bitcoin to my Bitcoin address. I’m using the Luno platform. However, they changed their policy and now require me to provide the name of the sender’s wallet or exchange. You can see it in the two pictures I posted above — they only ask for the name of the platform (for example, I use Luno), but I don’t know which platform the Bitcoin was sent from.What problem are you encountering? Could you elaborate?
After contacting Luno support multiple times, the support agents told me to enter “Private Wallet” in the Private Wallet option. I did that, and it went through successfully.Katfile’s sender transferred Bitcoin to my Bitcoin address. I’m using the Luno platform. However, they changed their policy and now require me to provide the name of the sender’s wallet or exchange. You can see it in the two pictures I posted above — they only ask for the name of the platform (for example, I use Luno), but I don’t know which platform the Bitcoin was sent from.
I asked Katfile about it, but they haven’t replied. I don’t know whether they simply didn’t see my message or are deliberately ignoring me. Because of this, Luno has been holding my Bitcoin for several days.
I contacted Luno’s human support agents and told them that Katfile is not responding. After that, Luno’s support agents also stopped replying to me. We have been contact by email, and each reply takes more than one day. Now several days have passed and neither side is responding. Both of them are just ignoring me / pretending not to see my messages. I feel like an idiot sitting here waiting.
Sales have declined.
I've observed that many people have stopped uploading to Katfile.
I suggest removing the $1 per file offer first.
$1 removedEven 1 dollar is way too cheap Why can the resources I uploaded be downloaded for just 1 dollar That doesn't seem reasonable right
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