I send them today 2 emails and got 2 answers (copy&paste):
Hi. Are you going to restock crypto vouchers this week?
"Dear customer,
if you request a payout and receive the error message: "Temporarily not available", the payout method is currently not available because the quota is exhausted.
Please try again later or choose another payout method. We can not explicitly say when a specific method will be available.
We want to apologize for the inconvenience.
Thank you for your understanding,
with best regards"
How about bank transfers? Users says that bank transfers are not paid since July. Are you going to continue providing that payout method or it is abandoned? If so, why don't you delete bank transfer from your payout's method list then?
"Dear customer,
We have extended delays in processing bank payouts in the moment. Unfortunately we are still investigating the exact cause of the issues we are experiencing. However we will further continue providing this payout method since the moment situation will be handled soon.
Thank you for your understanding.
Kind regards"