streamango.com & streamcherry.com official support

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Everything works fine, API is up and running, if you have API issues, do a traceroute first and let us know the error in a ticket.

If users submit unintelligible tickets, they probably wont be answered quickly.
 
hello streamango.
Recently I notice when my visitor (pc user) visit every embed video. Popup will instantly appear when the visitor didnt even click the "play" button.

it's kinda annoying since sometimes I put 7-12 embed code on single post.

7-12 popup will instanly appear. Would you please fix that?

thanks
 
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I kept getting an Unknown Error for any upload I tried to do in about the last 24 hours. I was just getting ready to take a screen shot of it to show it, when the upload just now worked.

I tried other files, checked the files, checked my browser, checked my computer. I didn't know what it was. Seems it was the website. Glad to see uploads working again.
 
I've been waiting an hour for that file to convert. Appears video conversions are down and there may still be a problem with uploading videos.
 
Just join wjunction because support seem available on this forum.
i got same problem like tommy.. never got any email confirmation (inbox/spam folder)..
i tried 3 times every day in 3 days.. but got nothing..
3 last payment work without problem.. btw i use paypal.
hope you can resolve this problem..
 
I tried FTP downloading using FileZilla, I got Error:
Response: 150 Opening Binary mode data connection.
Response: 553 Requested action not taken.392
Error: File transfer failed
 
Hello, I've been writing to you for more than a week, I do not get any response. The reason is for you to change the mail from hotmail to gmail. I do not receive any response, I can not ask for payments, confirmations do not arrive. What is this joke? answer me to the emails ....
 
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