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I deposited £50 on Friday morning. I also added deposit code when depositing from my bank..
I am from England.

I don't see any further action from payza..
Please help me..
 
My transfer has been pending for over a week now

Hello,

Can you please tell me what is going on with payza? My transfer has been pending for over a week now. Also, I tried to do a bank transfer withdrawal, but got this message- The following errors occurred

(The bank account that you selected does not support withdrawal at this time.)

Can you please help me?

Reference Number 9E93A-04BF8-17B65
 
Last edited:
Hi Marco,

I requested a bank transfer on 6/22 and I am still waiting. It shows pending. I was told that it would take 3 to 5 business days. Why is it taking so long? Can you please help?

Here are the details:

Transaction in Detail
Date
6/22/2012 9:26:50 AM
Reference Number
25874-99301-AFF89
Transaction type
Withdrawal
Name/Email
By Bank Transfer-Regions - XXXX01
Current Status
Pending
Amount
$347.07 USD
Purchase Type
Other

I have another issue as well. I have requested a bank transfer and it now says:

The bank account that you selected does not support withdrawal at this time.

I don't understand why this is happening. They have already verified my bank account.

Please help me!

Thank you.

Kiko

---------- Post added at 11:38 PM ---------- Previous post was at 11:20 PM ----------

Hi Marco,

I have another issue with another account. I'm still waiting for a bank transfer payment that I requested on 6/22. Can you please help me?

Transaction in Detail
Date
6/22/2012 9:19:33 AM
Reference Number
B7806-CE050-CEC06
Transaction type
Withdrawal
Name/Email
By Bank Transfer-Bank of America - XXXX77
Current Status
Pending
Amount
$385.42 USD
Purchase Type
Other

Thank you.
 
New Payza takes 3 days to transfer. I guess they were right when they mentioned.
Alertpay used to take only few hours.

Transfer is complete.
C7uNh.png


Thank you. Payza.
 
Last edited:
even if I verified my account with credit card and phone
why not only IBAN + name and surname are not enough to create WITHDRAW option
what are those 2 ? when I applied to my bank, they could not fill those 2. (except bank name)

1724b4b90e.jpg
 
daboobies said:
even if I verified my account with credit card and phone
why not only IBAN + name and surname are not enough to create WITHDRAW option
what are those 2 ? when I applied to my bank, they could not fill those 2. (except bank name)

1724b4b90e.jpg
Click to expand...

bank contact person like manager name & phone number are needed in case of some problem in transaction. Add them, thr is no harm into it
 
they do not know english even if payza call them :) do payza know spanish ?
and I hope my bank give me swift and other codes cause normally IBAN must show
all informations they asked. its international bank account number system. Am I wrong ?
 
^^English is official International Language, so your bank official would be good into communicating in English when needed. :|
 
Hi,

It looks like you both have been affected by US ACH not being an available option for the time being. You should be both receiving an email shortly with an explanation offering alternatives to deposit or withdraw.

I apologize for the inconvenience and will keep you updated once I hear of any announcements.

As of now, check withdrawals in the US are free and wire deposit fees have also been waived for US based members.

Kind regards,
Marco

jpurnell said:
Hello,

Can you please tell me what is going on with payza? My transfer has been pending for over a week now. Also, I tried to do a bank transfer withdrawal, but got this message- The following errors occurred

(The bank account that you selected does not support withdrawal at this time.)

Can you please help me?

Reference Number 9E93A-04BF8-17B65
Click to expand...

lizjaram said:
Hi Marco,

I requested a bank transfer on 6/22 and I am still waiting. It shows pending. I was told that it would take 3 to 5 business days. Why is it taking so long? Can you please help?

Here are the details:

Transaction in Detail
Date
6/22/2012 9:26:50 AM
Reference Number
25874-99301-AFF89
Transaction type
Withdrawal
Name/Email
By Bank Transfer-Regions - XXXX01
Current Status
Pending
Amount
$347.07 USD
Purchase Type
Other

I have another issue as well. I have requested a bank transfer and it now says:

The bank account that you selected does not support withdrawal at this time.

I don't understand why this is happening. They have already verified my bank account.

Please help me!

Thank you.

Kiko

---------- Post added at 11:38 PM ---------- Previous post was at 11:20 PM ----------

Hi Marco,

I have another issue with another account. I'm still waiting for a bank transfer payment that I requested on 6/22. Can you please help me?

Transaction in Detail
Date
6/22/2012 9:19:33 AM
Reference Number
B7806-CE050-CEC06
Transaction type
Withdrawal
Name/Email
By Bank Transfer-Bank of America - XXXX77
Current Status
Pending
Amount
$385.42 USD
Purchase Type
Other

Thank you.
Click to expand...
 
Hey, I was wondering is someone could help. I transferred money from my US bank to Payza 2 weeks ago. I opened a ticket MWJ-800-​92423 they never responded. So I got them on the phone Thursday. They told me that I just made the cut for the US transfers and the treasury informed them it would be in my account that night or Friday.

It never showed up. I called them all day and they just keep hanging up after being on hold. I received an email saying I could cancel the transfer because it would take a few more days. They said they would wave the $20 if I funded by CC or something and that the money was not take from the bank. It WAS taken from the bank.

I uploaded a pic of my account and opened another ticket IJH-723-17237. What is going on?
 
Last edited:
Payza_Advisor said:
Hi,

It looks like you both have been affected by US ACH not being an available option for the time being. You should be both receiving an email shortly with an explanation offering alternatives to deposit or withdraw.

I apologize for the inconvenience and will keep you updated once I hear of any announcements.

As of now, check withdrawals in the US are free and wire deposit fees have also been waived for US based members.

Kind regards,
Marco
Click to expand...

Wire deposit is not available for US based members. Can anyone please help me withdraw my funds from my payza account?
 
Editing this response as my problem has been addressed. Note: Make sure you have a screen shot for proof if the money was taken out of your bank. Luckily I had a ticket opened with proof. It took a week to get them on the phone but finally resolved.
 
Last edited:
forhad725 said:
how to add credit card in my payza account from india ?
Click to expand...

Hi forhad725,

Thanks for your question, we have a good section in our FAQ that illustrates how to add a credit card to your Payza account.

https://helpdesk.payza.com/index.ph...8/86/how-do-i-add-a-credit-card-to-my-account

Let me know if you have any other questions!

Regards,
Marco

---------- Post added at 05:51 PM ---------- Previous post was at 05:50 PM ----------
jpurnell said:
Wire deposit is not available for US based members. Can anyone please help me withdraw my funds from my payza account?
Click to expand...

Hi jpurnell,

Have you tried the check withdrawal option? Let me know if this works for you.

Kind regards,
Marco

---------- Post added at 05:55 PM ---------- Previous post was at 05:51 PM ----------
praveer said:
When my account be verified? I submitted all the docs but no update till yet. It's nearing a month.
Click to expand...

Hi Praveer,

PM me your details, I'm certain I have already forwarded your information to our Verification Support but am happy to do it again. Have they gotten back to you or is the process simply pending?

Thanks!
Marco
 
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