HI alertpay
I have a personal starter non verified account and i want to be verified
i can't withdraw with check .....what can i do ????
Hello V!P,
We are currently only providing check withdrawal services to our American based members. You will have to initiate a wire deposit to complete verification.
Kind regards,
Tarik
---------- Post added at 01:42 PM ---------- Previous post was at 01:35 PM ----------
Will verify my bank acc but its says Withdral is at the moment not possible
I use no Credit card how to fix this Problem with the verification now?!
Hello Deadmau5,
We are providing you with the option of verifying your AlertPay account by submitting us a support ticket containing the following information:
• Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your AlertPay account. Please ensure that the statement date is visible and that it is dated within the last 3 months.
• A government issued photo identification document, such as a passport, driver’s license, country/state ID. This identification must be valid and cannot be expired. Please ensure that your date of birth is visible. Please feel free to hide or blank out any irrelevant information such as your driver's license number or account balances.
Be sure to select Verification from the link bellow.
https://www.alertpay.com/en/contact.aspx
Kind regards,
Tarik
---------- Post added at 01:45 PM ---------- Previous post was at 01:42 PM ----------
how many time you take to support visa card?
Hello Jinn, we don't have a time frame as of yet for when Visa will once again become available to use on your AlertPay account. We are working hard to resolve the issue and will update our members once all is resolved.
www.blog.alertpay.com
Kind regards,
Tarik
---------- Post added at 01:48 PM ---------- Previous post was at 01:45 PM ----------
I want to change security answer. I have submitted ticket and I received following email. Now what to do? How much time it will take?
Hello Makfun,
For security reasons, the security questions cannot be changed or reset. They are set in stone.
Thanks for understanding,
Tarik
---------- Post added at 01:55 PM ---------- Previous post was at 01:48 PM ----------
Please resolve ticket id please please need urgent help QXI-155489
Hello Makfun,
Our team has replied to your support ticket yesterday asking you to answer some questions in order to move forward with your request.
Kind regards,
Tarik
---------- Post added at 02:01 PM ---------- Previous post was at 01:55 PM ----------
If i have a Personal Starter account, how much amount of USD can i send using it without verifying?
Hello Nirmalpattara,
You will have a maximum sending limit of $5000.00USD before having to verify your AlertPay account.
Tarik
