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  1. NightMare

    NightMare New Member Member

    Oct 17, 2010
    1,732
    PLEASE NOTE THIS IS THE OFFICIAL ALERTPAY SUPPORT THREAD.

    THIS USER IS NOT AN ALERTPAY REPRESENTATIVE.


    Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire
    but i just found out itsn't working too .
    i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves they made the withdrawal but my bank re-assured me that they didn't receive anything and blablabla..... i emailed alertpay back , and they said if you wanna trace the cash and resend to ur bank or get it back to your ap account
    you should pay extra 35$ ?
    is this a joke ?
    i should pay extra 35$ coz of a mistake they made ?
     
    Last edited by a moderator: Dec 2, 2011
  2. Long

    Long New Member Member

    Dec 16, 2010
    1,046
    Most places charge around that fee for tracing any type of missing payment.

    I'm not saying it's right, but most do.
     
  3. Litounettecheri

    Litounettecheri New Member Member

    Feb 25, 2011
    556
    Check that you have put the information in your bank AlertPay.

    Have you ever been with your bank transfers and AlertPay?

    Maybe another time it takes for money from AlertPay happens to your bank.
     
  4. Jesse

    Jesse Well-Known Member Member

    Sep 1, 2009
    6,203
    Yup. It's the end of them. I reckon they close their doors by the end of the week. They wont even be able to afford hosting next month.
     
  5. NightMare

    NightMare New Member Member

    Oct 17, 2010
    1,732
    @JJJ : Really funny , man .
    @GB : that's true if i make a transfer and wanna trace it i should pay , but since they made the transfer and it didn't went well , its their problem .
    @Litounettecheri : i'm sry i didn't get you well
    but this is not the first time i withdraw i did it b4 and it went well .
     
  6. am21

    am21 Active Member Member

    Oct 28, 2010
    551
    Bye Bye Alertpay ;)
     
  7. Myth?

    Myth? New Member Member

    Nov 23, 2008
    2,300
    Never know something like a miracle can happen. :)
     
  8. silent10

    silent10 New Member Member

    Mar 1, 2011
    57
    Same with me. I withdrew on july 7th and still didnt receive the amount. I asked them what was the matter. they simply returned the money in my alertpay and deducted 15$ fees aswell
     
  9. masterlog

    masterlog New Member Member

    Apr 11, 2011
    104
    Same happen with me from last 3 week i am waiting my remittance. they don't want to do more business as well as complain peoples well lets see what happen next.. But we know we do not have another option ?

     
  10. SJshah

    SJshah Well-Known Member Respected

    Jun 28, 2009
    2,805
    <3 your sarcasm, wj being a bitch and wont let me rep you.
     
  11. technodiscount24

    technodiscount24 New Member Member

    Dec 2, 2010
    68
    Surly this is not a end of Alertpay. Alertpay is working now to offer a Debit Card for all members so you can withdraw the money on every ATM in the world. This is a great news because as you know this option is not available on Paypal.
     
  12. salebre

    salebre New Member Member

    Nov 16, 2010
    275
    Similar expirience but they charged me 50 euro.

    The offer's suck's then they discriminating ppl from certain small countries and we dont have any option to withdraw our ca$h.
    I duno why the let us opening a acc in the first place and why the call us "customers" if they "Business" are in one way - "Let AP have your money and U will stuck with AP".

    sry for my bad english
     
  13. itsmir

    itsmir New Member Member

    Aug 5, 2011
    3
    Well, well .. glad I came across this forum. Was gonna add Alertpay to my site but am now having second thoughts .... may have to stick with paypal/google checkout for now.

    Can anyone can recommend a decent (and cheap of course) UK/EU gateway?
     
  14. infernohuman

    infernohuman Banned Banned

    Aug 1, 2010
    577
    well... Alertpay CC works again, you just need to activate them Profile-> financial-> alertpay CC
    for those of you who got their new cards, and withdrawal works fine

    And I dont see what is the use of this thread, when they let us know what was happening, and this wasn't some suprise as with ePass, they did that few weeks in front...

    if they closed PP for a day, there would probably popup 100s of threads how it's the end of PP...

    and not just they are not closing, they are expanding... they opened a new floor for their operations, and got new employees for support and sales.

    https://helpdesk.alertpay.com/index.php?_m=news&_a=viewnews&newsid=188&group=default
     
  15. MediaStar

    MediaStar Well-Known Member Member

    Mar 15, 2010
    2,636
    Paypal pwned Alertpay?
     
  16. thecompgame

    thecompgame New Member Member

    Mar 14, 2011
    449
    i always knew alertpay was dirty poop
     
  17. technodiscount24

    technodiscount24 New Member Member

    Dec 2, 2010
    68
    Yes i agree with You. They should offer a withdraw method for the countrys who are able to register with Alertpay. They must allow the customers to withdraw the money with differente options and not only Bank Wire.

    Can I know from which country you are and where the Debit Card is not available?
     
  18. salebre

    salebre New Member Member

    Nov 16, 2010
    275
    O.C. I'm from Serbia.
     
  19. tut2tut

    tut2tut New Member Member

    Dec 14, 2010
    1,184
    so no way to withdraw?

    surely AP will send us emails withdraw your money/buy something asap we are gonna close our site etc :facepalm:
     
  20. Sean_AlertPay

    Sean_AlertPay New Member Member

    Aug 5, 2011
    149

    Hi NightMare,

    Please PM me, with ticket ID. I'll look into it.
     
    Last edited by a moderator: Aug 5, 2011
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