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Hello everyone, Please be advised that our Customer Support Center will be closed today at 4:30 p.m. EST. http://blog.alertpay.com/ Kind regards, Tarik

Hello Tanzark, We apologize for the delays, our Verification Team has been working really hard dealing with the above average volume of verification requests. They will get back to you once they review your documents. Do not submit several support tickets concerning the matter, it will only...

Hello Torres987, We have replied to your support ticket, let us know if you have any other questions. Warm regards, Tarik Hello avRo, Yes, we have merged with MH Pillars to bring you Payza. More info to come soon. regards, Tarik Hello Pepe9, Can you provide us with your ticket ID...

Hello Sonyvaio97, Please PM me your account details, I remember reporting an issue to our QA Team, however they never got back to me on your issue. Kind regards, Tarik

Hello Claire-Parker, Thanks for submitting your Corporation Document, your AlertPay account is now verified. Kind regards, Tarik ---------- Post added at 04:21 PM ---------- Previous post was at 04:13 PM ---------- Hello Betz, This is a phishing scam, please forward this email to...

Hello Akibaba, This is "The Official Alertpay Support Thread" started by the AlertPay Staff. Kind regards, Tarik

Hello Play_avi, We currently are only supporting check withdrawals for US based members. Our Indian members are presently withdrawing funds using the wire feature. Warm regards, Tarik ---------- Post added at 07:10 PM ---------- Previous post was at 07:07 PM ---------- Hello Inscrutable...

AlertPay Greetings everyone, We would like to let you know that we are swamped right now. We apologize for this and encourage members of the Wjunction community to try to help each other out on the thread. Keep in mind we will be back Monday to address your issues! Kind regards, The...

Hey Atlas! Can you remind me of an old ticket id or Pm me your email address I seem to have deleted my old inbox messages. Thanks in advance!

Hi Sonyvaoi97, I have reported this issue and am awaiting our QA team to finish their tests. I will get back to you as soon as I have news. Cheers, Tarik

Hey Barth, The verification team will need you to send them a proof of address other than your ID. This proof of address will have to be a recurring utility bill or a bank/credit statement. Make sure it is no older than 3 months old. Kind regards, Tarik

Hello Deadmau5, Have you submitted your documents? If so can you provide me with your ticket ID number please? Thanks in advance, Regards, Tarik ---------- Post added at 11:47 AM ---------- Previous post was at 11:40 AM ---------- Hello user7331, Can you provide us another type of...

Hello Dealer79s, I was unable to locate any support tickets with those ID numbers. Are you able to provide me with your email address? Thanks in advance, Tarik ---------- Post added at 03:53 PM ---------- Previous post was at 03:44 PM ---------- Hey MiSiON, I have once more reported an...

Hey MiSiON, Sorry about the delays. Our team has just replied to your support ticket. Everything should now be resolved. Let me know if anything else comes up. Kind regards, Tarik ---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ---------- Hello Mo3tez, It...

Hey Shobi, This circumstance was to be a special scenario. We are reconsidering the status of your AlertPay account ;). Stay clear of anything that could get picked up as a violation against our user agreement. Thanks for your cooperation Regards, Tarik

Hello Baleegh999, This is a great question. The Business account will give you the option of operating under a Business profile. This means you won't have to display your name publicly on payment pages. Let me know if you have another questions Kind regards, Tarik

Hey Atlaschild, No worries I will let them know.

Hello WorldWideXS, The hold times are determined by our merchant risk team. They vary from business to business ranging from zero days to 28 days. After having established a business relationship with us you can send a request to have the hold times re-assessed. Send your request to...

Hello Kof_p, You will be able to use your AlertPay PrePaid Debit Card to shop online. As for the CVV2/CVC2 the card has no implications with such thing. Kind regards, Tarik

Hello BlueError, Is this a message on your account? If so PM me your account details so that I can check it out for you. Thanks in advance, Tarik