Hi Salebre,
I understand your frustration.
Within Serbia your withdraw option is bank wire.
I recommend you submit a ticket to credit card support, in order to obtain refund information.
https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit
AlertPay wants to provide service to every country in the world, Serbia included. However, as I stated before certain countries are easier to work in than others. We are bound to agreements as set by our banking partners.
AlertPay does not discriminate. However, when forming an agreement with a third-party, like a prepaid card provider, we must abide by their rules and regulations. Unfortunately, certain countries have restrictions.
We are in the process of working with different prepaid card providers, to offer better services in more countries. We have trial cards that we are currently testing. I cannot put a timetable on when everything will roll out, as these agreements are not signed and agreed to overnight. I can only ask you to be patient, which is easier said than done.
We update our members via Facebook, Twitter, and our blog. I would suggest you follow these to see what new developments happen to our service.
Cheers
