When are you satisfied?

[Daniel]

Hey,

it would be interesting if you post a top 10 list of what it takes to satisfy you.

An example could be a friendly technical support

 

[Mr Happy]

People who know what they are talking about and not pretending to know what they are talking about.

 

[Mind Freak™]

Well
Good Supportive Support
Easy Payment Options
Informative and Guys Who Know what they do as Technical crew
and off Course Good Uptime

 

[NewEraCracker]

Payment Options: PayPal and Alertpay
Uptime: 98% or higher
Speed: I don't like slow servers/hosts
Support: Friendly support that takes less than an hour to reply

 

[Dom]

In a host point of view we like :

~ Good English

~ Nice and accepting

~ Willing to learn.

 

[Rox]

REAL good support and uptime
Multiple payment options
Professionals in true sense (deliver what they promise)

 

[l0calh0st]

~ No overselling.
~ No kiddie hosts, resellers, sister companies etc.
~ Not fast support but quality support. Support with professional replies.

 

[EnCiPh3r]

Deliver What They Promise thats it

 

[Deep@SmokeHost]

Being professional and talking properly.
Support Timing.
Communication when they are down.
Friendly people.

 

[DoctorX]

99.99% uptime and 24hr support online (friendly and professional).

 

[Daniel]

I appreciate your opinions

 

[ZeroAT]

Good support when needed.
--> A few times I had to wait 2 days+ before getting responses from support team and It would be nice for those answers to have common sense in them.

No Overselling
--> It would be good to always have a QUICK server instead of a slow one.

Payment Methods
---> Under this situation I like hosting who can give a system where they accept paypal, moneybookers etc.

Uptime
----> I once had a host that stayed up for a week and had uptime issues for something like a week!

 

[shanit]

REAL good support and uptime
Multiple payment options

 

[janu123]

I think they should be:-
Good Support - If any problem occurs with site it should be solved quickly.
Better Speeds - No overselling
And NOT Always BLAMING customers and their scripts if there is some speed/performance issue..

That's all !

 

[killer123]

Most important for me is uptime, second is speed.

 

[Yisp.nl]

I think the most important is that the hoster should be reachable and acting quickly when there are major problems. Often companies seem to disappear when there are huge problems, instead of being there for their customers.