Well that means they are gone i hope that youhave a backup of your data and i suggest to look for another hosting reliable and please concentrate on support and uptime
ladt time im with guardhost, my vps always overload even 2~5 user using it, then he suspended my vps what a sht! (4GB RAM). i dont have problem with other vps even vps spec only 256RAM, so its true now GH suck
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