At first I was getting 2mb/s download tops. Then, he said he removed a file that was bringing down the speed, so I went ahead and tried again. To my suprise whatever he did decreased my speed to 100-200kb/s. I explained to him that these speeds were insanely slow, so he was kind enough to move me to another server. That was going a bit better, 2-4mbps download and 500kb/s upload.
While my files were going, I figured I would let him know, that he needs to market quality. Sure, unmetered bandwidth is great, but if your service was offering 10mb/s download and 3-5mb/s upload, then you would in turn gain more customers at higher rates.
All of a sudden, he had an account for me, and asked how much I would pay to be moved. I said, hey, you advertised 6-9 mb/s for 4 bucks, I am not paying more until I receive what I originally purchased.