The Official Alertpay Support Thread

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Ticket ID: DAX-947201

no answer yet. not in here, not in ticket, not in PM. why ignoring this matter ?


Hey MiSiON,

Sorry about the delays. Our team has just replied to your support ticket. Everything should now be resolved. Let me know if anything else comes up.

Kind regards,
Tarik

---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ----------

hello, can alertpay card be used in paypal ?

Hello Mo3tez,

It should be ok, I have seen PayPal cards work in AlertPay. Keep in mind that you should only fund the your AlertPay Pre Paid Card with your AlertPay balance.

Kind regards,
Tarik

---------- Post added at 04:25 PM ---------- Previous post was at 04:23 PM ----------

There's some way to withdrawl money from AlertPay to PayPal or Payoneer (Virtual US Account)?

Hey Corage,

We apologize for the inconvenience, however members are only able to exchange funds from one payment processor to another through an AlertPay approved exchanger. Currently our approved exchangers are unable to support exchanges between Paypal and AlertPay.

To view a list of the exchangers our members can use through our system please do the following:
1) Login to your AlertPay account and click on "Withdraw".
2) On the right hand side you will see: "Withdraw funds through an AlertPay-recognized exchanger"
3) Click on the word "exchanger"


Kind regards
Tarik

---------- Post added at 04:28 PM ---------- Previous post was at 04:25 PM ----------

No replys here neither in the ticket, why ignoring it?

Hello Ruiassio,

I have noticed that you have a Personal Pro account. Let me know if you have any other questions.

Kind regards,
Tarik
 
Please help. I created an alertpay account for more than a month now yet it is still unverified. When I try to verify it using my CC, I got this error message "Credit card validation is coming soon.Please try again later." This has been for quite some time now. What should I do?
 
Hi mates from a new user of AlertPay.

I just created my AlertpPay Personal Pro account.
I have not entered a bank account or a credit card yet.

If another user sends me money in my AlertPay account now that i have not added a bank account or a credit card yet, will I receive the money in my AlertPay account or should I should first add a bank account or a credit card in order to receive them?

Also my Personal Pro account is not verified yet. I tried option B "Credit Card Validation" and i am getting "Credit card validation is coming soon.Please try again later. "
When will my credit card be validated.Wil it take much?

Can i receive money in my Alertpay account or not?

Maybe this is silly question but i am new and i want to be careful in my first steps that's why i am asking :)

Regards
 
Last edited:
Hello Alertpay Team before i post any review here i would like to know that any chance for getting verified my account? Regards,
 
Thanks for excellent support AP team :)

Its been a great experience till now.

All my queries have been answered in a very timely manner.

Thanks again .. :)

Kind Regards
 
If I want to withdraw [bank wire] more then USD700 from alertpay to my bank account, it is necessary to verify my account? [I am in personal pro]

it is possible for personal starter to withdraw more then USD400?

hope alertpay support / someone give me the accurate answer

---------- Post added at 10:42 PM ---------- Previous post was at 10:41 PM ----------

Receive funds* Free 2.50 % + $0.25 USD 2.50 % + $0.25 USD

If I in personal pro, someone send USD100 to my alertpay account , I've see USD97.25 inside my alertpay account? [which mean USD100 - USD2.5 - USD 0.25]
 
I opened 2 support tickets yesterday but i got no answer.I checked my email but no response.Where do we get the responses to our tickets?In email or somewhere in our alertpay account?
 
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