I agree. Better to close this thread
Alertpay and Alertpayshop is a scam. They stole my money and had no plans of returning it.
I purchased a mobile phone from alertpayshop and i never got the item. alertpayshop also stopped responding to my email after i made the payment. so i filed a dispute / complaint with Alertpay, and they told me to wait 2 days. after that i told alertpay that the seller has not responded so they processed my dispute. After a few days they send me a message saying my dispute is closed but they cannot refund my money since the balance on the seller's account is below than my disputed amount.
DO NOT USE ALERTPAY THEY WILL JUST STEAL YOUR MONEY