Sorry but that does not make sense to me. All hosting has a limit of days for inactive files (not premium) Which varies from 30 to 90 days. The deletion is automatic, it is common nowadays ...
To rockfile: Give 300 GB for free and ready. At the moment the account price is a little expensive, maybe a little cheaper will have more users to buy, encourage your free users to premium. I know that is promoting the account of 1 year ... but has many free users who do not purchase nor one month ?! As was done in "Black Friday Deals", promote other price layer, update cheaper with their earnings, promotion of any kind is the key.
And patience .. users want to buy safe and stable hosting account and it takes time .. Its project/plan is very good, surrounded by very carefully. Care to think that management is serious and here to stay. Many changes do not help this, take away the hosting features, and brings uncertainties ... (what will be the next change? Will it move in rates or what? Improve planning for changes ..)
To rockfile users: I have premium account when hosting is reliable. We must take advantage of the deals as "Black Friday Deals". The rockfile rates are good, even when there are changes, it keeps the level above. E 1 TB you make money to keep the account and earn and helps keep the site you receive, is necessary to pay the bills and make a profit to pay you ...
Letting my opinion as many here ... May you live long, rockfile... sorry for the bad english.