I wish I could say the same, but i can't this not.
I have a Server since over one Year. I have often Downtimes and Hardware problem.
The Support Team is great, he Fix the problems. But i have so often, i think this is not normal. And every Hardware Problems i must delete my Files from the Server, again and again. I write this to Redswitches Founder a week ago and Glenn tell me that i become a New Server. And Now? I waiting. I think he forget me so i write Five days ago again and i wait again... I wondering why i have so many troubles and no another people...
Hi,
I can assure you that you are 100% on my mind. I did not forget you. We are just waiting for new Server Delivery to replace your present server.
We have done that in the past and we will continue to do it in the future also. If you are not happy with the server, Dont worry. Let us know and we are here to help.
BTW, Your case is a bit tricky since we have had replace the server chassis and hard drives in the past and still you have difficulties. However this time we are going to replace the entire server for you. Give you a new server, fresh drives and fresh ram sticks. Hopefully this should resolve the problem.
You should have a new server by next week.
And thank you very much for the feedback! Appreciate it. Any Honest review helps us to improve our service and customer support.
Cheers
Glenn
PS: For your honest review, You get a 10% off as well.