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Dedicated RapidSpeeds.com - 100Mbps/1Gbps Unmetered Dedicated Servers, From £95 (NL & US)

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Is evoboxes.net gone? The site has been blanked out for the last couple days. I had a couple mates that wanted to sign up but can't since the site doesn't seem to exist anymore. Is it coming back or should I just direct them to rapidspeeds.com instead?
 
kohkindachi said:
Great Thanks. Although they were more than 6 hours late in realizing the problem :s
Click to expand...

This was because we had to wait on Cisco delivering a new £20,000 blade. No company can afford to have one of those lying around spare. (but thankfully we were covered, but just under 6hrs for them to deliver a new one and us to reconfigure the Catalyst was pretty quick). Although still, our apologies for that. Cisco products rarely fail.

charmed said:
Still waiting for the answer. I even PMed Glenn and Darren here. Nothing. Like they are ignoring me. I keep waiting already for week! I'm paying everything in time. Not breaking any terms. I just want you to fix problem with not working PTR. I even sent you tutorial right from RIPE. You could at least answer me with updating situation...
Click to expand...

The error lay on RIPE's side due to the IP Range we had, and it accordingly being still announced by another ASN for BGP.

It wasn't much of a problem, more of an annoyance. The IP worked, the fqdn hostname resolved, it was just the reverse-DNS that wouldn't resolve, and it only affected 256 IPs from our thousands.

subhy259 said:
@ Darren : Please check my pm. In big trouble.
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Think we picked this up via ticket? Always the quickest way to get a hold of us, as I only check here now and again :) Regardless, i'll still message you in a second and double-check it has been ;)

eddyj said:
Is evoboxes.net gone? The site has been blanked out for the last couple days. I had a couple mates that wanted to sign up but can't since the site doesn't seem to exist anymore. Is it coming back or should I just direct them to rapidspeeds.com instead?
Click to expand...

No, it's back up now. It unfortunately went down during the transfer process (as we switched to bring it to the same ICANN Registrar as rapidspeeds.com etc is under).

Post4Host said:
Very strange, I'm on the new range as well and I don't have any troubles :/
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Yes, thanks for clearing that up :) it was only 1 specific /26, everything else worked and resolved perfectly.
 
Darren, Gavin, Nathan are good ones in support. Others must be trained properly.
Kindly look into this seriously Darren.

Also, I've never seen Sales support in live chat. But support is always online to give Sales chat, not support.

- A happy client of rapidspeeds.
 
Bought another VM today and I can only confirm that the setup truely is instant.
Even the identity verification process was finished within 1 minute.

<3 RapidSpeeds
 
Pankaj... normally people would complain it's always sales online and no support, we're the exact opposite :D Sales come thick and fast everyday without the need for the live sales chat which is why we never really bother about it, but as you've pointed it out, i've been taking turns with another agent to cover sales as much as possible... we have several staff members assigned to various departments (from networking, to live chat support, to irc, to answering tickets and for the various forums etc we are on).

Anyways, i'm sure you have already seen this in action as i'm positive we spoke this morning on Live Chat :)

To sum it up, not only will Live Support be available for most of the day (always 16+ hrs), we'll do our best to keep Live Sales active too.

Post4Host.... I wish I had more customers like you :( Someone who takes time to write the good instead of the bad :)
 
fuck you Darren Henry!

live chat in rapidfuckingspeeds:

22:24Allan C: PLease Provide me the transaction Id
22:26vidya: Oct 27, 2011 09:21:13 PDT
Transaction ID: 0TW21851M5094012Y ( Invoice #37789)
22:27vidya: now what do u think ha?
22:28vidya: what do u want more?
22:28Allan C: Sorry there is Nothing For this Id in our system.
22:29Allan C: Place a Paypal dispute And Darren will look into it.
22:31Allan C: Your Account vidya Srimal Is Closed in our system.
22:31vidya: what the reason closed in my account?
22:32Allan C: I Am Not aware of that , Our Senior Admins Must have Done it.
22:33vidya: who is Senior Admins?
22:33vidya: name plzzzz?
22:33Allan C: Darren Henry

bzoT2.jpg


FUCK YOU Darren Henry

i have all payment invoice ! i dont know why my account closed?
 
@max1988
they won't cheat you, just submit ticket and give the payment prove. they will take care about this.

my invoice per month almost more than 750 GBP in rapidspeeds, and always clear. nothing have trouble with their payment system.
 
@kunc86 how i submit ticket? i can t log my account... i send the my Paypal Transaction in RS support@rapidspeeds.com.. no replay..
 
Darren H said:
Pankaj... normally people would complain it's always sales online and no support, we're the exact opposite :D Sales come thick and fast everyday without the need for the live sales chat which is why we never really bother about it, but as you've pointed it out, i've been taking turns with another agent to cover sales as much as possible... we have several staff members assigned to various departments (from networking, to live chat support, to irc, to answering tickets and for the various forums etc we are on).

Anyways, i'm sure you have already seen this in action as i'm positive we spoke this morning on Live Chat :)

To sum it up, not only will Live Support be available for most of the day (always 16+ hrs), we'll do our best to keep Live Sales active too.

Post4Host.... I wish I had more customers like you :( Someone who takes time to write the good instead of the bad :)
Click to expand...

Well Darren, I'm actually just saying how it really went :-P

max1988 said:
live chat in rapidfuckingspeeds:

22:24Allan C: PLease Provide me the transaction Id
22:26vidya: Oct 27, 2011 09:21:13 PDT
Transaction ID: 0TW21851M5094012Y ( Invoice #37789)
22:27vidya: now what do u think ha?
22:28vidya: what do u want more?
22:28Allan C: Sorry there is Nothing For this Id in our system.
22:29Allan C: Place a Paypal dispute And Darren will look into it.
22:31Allan C: Your Account vidya Srimal Is Closed in our system.
22:31vidya: what the reason closed in my account?
22:32Allan C: I Am Not aware of that , Our Senior Admins Must have Done it.
22:33vidya: who is Senior Admins?
22:33vidya: name plzzzz?
22:33Allan C: Darren Henry

bzoT2.jpg


FUCK YOU Darren Henry

i have all payment invoice ! i dont know why my account closed?
Click to expand...

The way you talk already gives me a feeling that your account was closed for fraud.
Strange, why can't you do as they asked you on the live chat? Or do you no longer have access to the 'hacked' paypal account?

hoomanf said:
All the servises have unlimited BW on 1Gbit and 100 Mbit ?
Click to expand...

Yes, the speed is dedicated and it is completely unmetered.
 
hey Max...stop swearing and acting like that. Give Darren a chance to answer, and if you dont get an answer soon, you can contact a mod for help.
 
Allan C tell me the open a paypal dispute.. but why my Account Closed in RS system. what the reason closed in my account? i dont wont to you r replay Post4Host..... i ask it Darren. ok.
 
Thank you max...I am also waiting for Darrens response, but no one else please. The rest of you should not comment on this matter further.

And by 'should not' I mean 'don't' ;)
 
This is really scam service. I bought them 3 month vps. But they suspend my vps after 2 month with reason : do malware ????? i never know what malware is. I just use vps for private torrent.
Supporter ask me to pay them more to unblock IP address ? like shit.
Changed to Buywindowsvps.com =) goodbye scammer
 
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