LumFile.com - Official Support Thread

[UploadManiac]

If he buy premium continue after 24h still called sales. Rebills called if he register account over 30 days and buy premium again.

so why i didnt have got counted rebills ?

i was be have got 2 premium sales and they are buy again premium after expired ?

 

[naveennisha]

I have deleted my all files before 3 days.And now I am very happy because they take effect on my other host's sales

 

[crech]

lumzechai plz check PM

 

[wild_west]

Last twp days over 800 download and 10 register under my account still did not got any sale whats happing do not understand

 

[limited]

so finally feb 1st started in lum
as u said feb 1st to feb 7th
bonus:60% on sales on rebills
is it started or not?

 

[lumzechai]

Yes. We will increase 60% sales from 1st to feb 7th

 

[kevinnetwork]

thanks for this good news but for me the Reports doesn't work :'(

 

[aminti]

thanks for this good news but for me the Reports doesn't work :'(

change the reports date...

 

[the3legend]

NO PPD ?

 

[kevinnetwork]

change the reports date...

thanks it work now

 

[Carlos Black]

Can any one tell me sales are ok in lumfile

Yes, with all sell well, since Sunday, when to stop DDoS.

so finally feb 1st started in lum
as u said feb 1st to feb 7th
bonus:60% on sales on rebills
is it started or not?

Server Time: 2013-01-31 23:11:13

As I understand it, the bonus percentage of sales start count approximately one hour.

 

[tripux]

cancel account

Who can I cancel my account and stop reccuring payment? Do I need to stop with Visa?

 

[kevinnetwork]

cancel account

Who can I cancel my account and stop reccuring payment? Do I need to stop with Visa?

Contact Support for Billing/Refund/Cancel Recurring Payment

http://lumfile.com/support/open.php

 

[tripux]

cancel account

I have tried 3 times with no answer? bad support and we never get the tecket number to track the request...

i have aslo sent an email to contact@lumfile.com with no answer...

 

[kevinnetwork]

try to contact lumzechai by Pm else contact your card provider to decline all new withdrawing come from lumfile

 

[aminti]

we never get the tecket number to track the request...

user gets tkt number when support replies to query

 

[korjing]

Quote:
Hi LumZechai

May i know what is lumfile Daily/Monthly Download quota ?
Is it unlimited or got capped since you never put inside your FAQ ?
50Gb per day

Hmmm sorry again for this stupid lame question coz' thinking to add my hoster (currently using Netload, Uploaded.net, Bitshare, Ryushare)

Only netload have the most download since netload never capped their download quota.

I got a lot of inquiries that my users only download on weekend.
I need to know before i start using and get complain from them.

They are using Jdownloader so they add all those files in the queue and leave the download overnight. Their fibreOptic internet are strong so overnight usually they will get around 80 - 100 GB (Now you understand that this already exceed 50GB per day).

Again they only download on weekend (Friday - Sunday) so the bandwidth that they consume per week at most is 3 x 100GB = 300 GB). Still reasonable as 1 day you give them 50GB (maximum quota download bandwidth per week 7 x 50 GB = 350 GB)

So this 50 GB, is it strictly 50 GB per day or can accumulate (ie : 350GB per week / 1500 GB per month) ? Of course based on 1 month = 30 days

 

[silverammo]

Like your plan, Limit traffic per month or per week is best ideal but it's not good if limit traffic per IP is not solved

 

[Spox]

No sales in the bonus time yet here!
Does someone already got sales there?

 

[akibaba]

3 rebills till now during first bonus day.