Well, here is my honest review - I'm with Hostedges from couple of months now and I've a great experience with them!
The server is so good, always less physical memory, no oversell, fare share of CPU, no downtime, no daily reboots and things like download/upload rar - unrar are pointless to mention, still I will say, they're awesome!
About Support - I've developed a friendly relation with the admin on skype and for the record tickets are also been answered on timely manner!
I support them and I wish they keep this good work going!
+1 to Hostedges!