pauldexter
Active Member
EDIT:
sent a ticket.
sent a ticket.
Last edited:
Shared HiloHost.com - cPanel Hosting 2$ (NL)
- Thread starter Sp32
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www.hilohost.com/billing
Please create a support ticket there with your last paid invoice, your next due date, your transaction I.D and what your user name used to be on the server.
Please create a support ticket there with your last paid invoice, your next due date, your transaction I.D and what your user name used to be on the server.
dreammagic
Active Member
Hi Sp32,
Do I have to register on your WHMCS again, because it shows up that the previously emailed login credentials are incorrect.
And I want to ask if the restore progress is automatically done or I have to create a new support ticket with my invoice, due date, etc?
Do I have to register on your WHMCS again, because it shows up that the previously emailed login credentials are incorrect.
And I want to ask if the restore progress is automatically done or I have to create a new support ticket with my invoice, due date, etc?
Please do what I mentioned in my post just before your one.
EDIT:
I have restored all the accounts that I had backups of, to the people who already created new accounts on the server before the backups were restored, if you put files in there that weren't in your backup, you can still access those files by logging into your account. i.e; with the user name along the lines of: u56433534
EDIT 2:
I will be having a backup service on a secondary service, which will be used purely for backups, so an event like this won't occur again in the future.
EDIT:
I have restored all the accounts that I had backups of, to the people who already created new accounts on the server before the backups were restored, if you put files in there that weren't in your backup, you can still access those files by logging into your account. i.e; with the user name along the lines of: u56433534
EDIT 2:
I will be having a backup service on a secondary service, which will be used purely for backups, so an event like this won't occur again in the future.
Provide a site link in future, also open a support ticket, faster replies.
Good luck getting your site fixed.
Movienmasti
Member
my ticket id is #9 . pls reply sir..
shzzzzyyyy
Active Member
Dear Sp32
As ur ad says 99.9% uptime
Is there any compensation for the last 2 days down time ?
As ur ad says 99.9% uptime
Is there any compensation for the last 2 days down time ?
The server had a hardware issue and everything was wiped from the hard drive.
Please create a support ticket and I shall compensate you.
comebacktome
Active Member
Just drop here to say thank. The hosting works like a charm
It isn't a glitch or an error, I can guess what domain you are talking about because I have been monitoring it over the past few days. I am unsure on why it is happening but if you check your AWStats you can see how much bandwidth you are using each day, and it is a considerable amount of bandwidth.
HiloHost isn't intended to be an image host as the plans aren't suited for the downloading of high quality or high quantities of images. I suggest you upgrade your plan or use an image hosting service. If I remember correctly, I told you to keep an eye on it and I reset your bandwidth free of charge last time, I cannot do this again.
HiloHost isn't intended to be an image host as the plans aren't suited for the downloading of high quality or high quantities of images. I suggest you upgrade your plan or use an image hosting service. If I remember correctly, I told you to keep an eye on it and I reset your bandwidth free of charge last time, I cannot do this again.
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