Shared HiloHost.com - cPanel Hosting 2$ (NL)
- Thread starter Sp32
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I'm sorry but it's still offline, I have been waiting nearly 3 days and I still haven't received a reply from the data center yet, sorry. There isn't anything I can do but wait I am afraid.
EDIT: Just to let everyone know the E-Mails should be working again now.
EDIT2: GeeZus is now a full administrator and can do everything I can do as well so there should be even less chance of problematic occurrences.
EDIT: Just to let everyone know the E-Mails should be working again now.
EDIT2: GeeZus is now a full administrator and can do everything I can do as well so there should be even less chance of problematic occurrences.
I am unsure on why accounts have been suspended, everyone who has paid for their service but websites are unavailable please create a support ticket.
Remember there are two admins @ HiloHost, but if you message me here you will be decreasing your chances of your problem being fixed by 50%.
Also everything is a lot easier to manage when you create support tickets.
Remember there are two admins @ HiloHost, but if you message me here you will be decreasing your chances of your problem being fixed by 50%.
Also everything is a lot easier to manage when you create support tickets.
The_BlacK_MOON
Active Member
If you could say the exact time, it would be better. because new topics are comming everytime in my forum.
Finished upgrading, transferring and restoring all accounts. I can't say a time because nothing tells me any times, each account is unique and takes a different amount of time to be restored depending on how many addon domains it has, how many files it has and how many databases it has and how big those databases are.
Update: One of the nodes is now completely upgraded and functional, all accounts should be working again, I need you to create a support ticket if you are experiencing any problems. I shall be upgrading the other node soon once I get a bit more spare time but for now I am absolutely exhausted.
Update 2: I have contacted WHM technical staff and they have told me that they believe it is the firewall that is preventing website from loading as it is preventing a service to do with the name servers starting up. As soon as Ecatel/My datacenter reply to me and enable SSH again I shall login to the server and disable the firewall and will decide what to do from there, if it is working obviously I will reconfigure the firewall, if it still isn't working I may have to resort to reinstalling the operating system.
Update: One of the nodes is now completely upgraded and functional, all accounts should be working again, I need you to create a support ticket if you are experiencing any problems. I shall be upgrading the other node soon once I get a bit more spare time but for now I am absolutely exhausted.
Update 2: I have contacted WHM technical staff and they have told me that they believe it is the firewall that is preventing website from loading as it is preventing a service to do with the name servers starting up. As soon as Ecatel/My datacenter reply to me and enable SSH again I shall login to the server and disable the firewall and will decide what to do from there, if it is working obviously I will reconfigure the firewall, if it still isn't working I may have to resort to reinstalling the operating system.
StupidGlitch
Active Member
Yes, i replied to that, and re-enabled it.
Please read this part:
Update 2: I have contacted WHM technical staff and they have told me that they believe it is the firewall that is preventing website from loading as it is preventing a service to do with the name servers starting up. As soon as Ecatel/My datacenter reply to me and enable SSH again I shall login to the server and disable the firewall and will decide what to do from there, if it is working obviously I will reconfigure the firewall, if it still isn't working I may have to resort to reinstalling the operating system.
__________________
Added after 6 Hours 14 minutes:
All websites are working correctly from my computer. Please let me know if any of you are experiencing any problems. If you made a support ticket in the last 48 hours that still hasn't been dealt with please feel free to create a new one or update your existing one so it is easier to mange as there are quite a vast amount of tickets that were created.
Update 2: I have contacted WHM technical staff and they have told me that they believe it is the firewall that is preventing website from loading as it is preventing a service to do with the name servers starting up. As soon as Ecatel/My datacenter reply to me and enable SSH again I shall login to the server and disable the firewall and will decide what to do from there, if it is working obviously I will reconfigure the firewall, if it still isn't working I may have to resort to reinstalling the operating system.
__________________
Added after 6 Hours 14 minutes:
All websites are working correctly from my computer. Please let me know if any of you are experiencing any problems. If you made a support ticket in the last 48 hours that still hasn't been dealt with please feel free to create a new one or update your existing one so it is easier to mange as there are quite a vast amount of tickets that were created.
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