HighStream - Video Service Official Support
- Thread starter HighStream
- Start date
- Status
Sorry for the counter problem.
This problem is solved and the rates increased for 1 day to compensate your damage.
This problem is solved and the rates increased for 1 day to compensate your damage.
MichalMehow
Active Member
@VideoHostSupport
Please check your webserver(s) as there is a problem connecting to the site.
Please check your webserver(s) as there is a problem connecting to the site.
This site can’t be reached
highstream.tv took too long to respond.
Modyelbasha2020
Active Member
site is down now !!
Abhishek612
Member
@VideoHostSupport getting this error on wolfstream when trying to create new account can you look into it
Mail ERROR:Can't connect to api.eu.mailgun.net:443
Name or service not known at Modules/CGI/Carp.pm line 50.
This problem is with Cloudflare and has disabled this domain
We emailed them and waiting for a response.
We emailed them and waiting for a response.
MichalMehow
Active Member
why you keep ingoring me?
You answer here to other people and ignoring my pm.
will you withdraw my money or no just tell me, wont wait 347874384378 days for it.
if not just tell me
You answer here to other people and ignoring my pm.
will you withdraw my money or no just tell me, wont wait 347874384378 days for it.
if not just tell me
Site is UP!
So what's our compensation for this?
Through no fault of ours, we were unable to have any views to our links or to add any new videos for over half a day, more than 13 hours from time of first report of site down until your notification of it being back up. How do you plan to compensate us for lost revenue?
the rates are double now.
komitolita
Active Member
ERR_QUIC_PROTOCOL_ERROR Site is Down
For how long?? The rates were doubled prior to the site being down because of a different issue. At that point, you said rates were to be doubled for a day. For how long will the rates be doubled now?
Going forward, it would be best and professional if you were more succinctly clear regarding temporary changes like this. For example, if you were to clearly state that "rates are doubled from right now until April 24, 2021, 15:00 GMT", then there is no ambivalence as to what is happening or for how long.
This is the clarity we seek from you and what you need to do from the start when an incident happens.
- Email all users that there is an issue and what is the believed root cause of the issue. (Site is down because of an issue with Cloudflare). If necessary, post the same email here on WJunction.
- Email when the issue(s) has been resolved and what compensation will be afforded to them. (Site is now up and rates are doubled from right now until April 24, 2021, 15:00 GMT to compensate everyone for missed revenue). If necessary, post the email here on WJunction.
When your communication is clear, then everyone knows what is going on and there are no further questions.
I agree, Sure.
texhnolyze1337
Member
Bitcoin rates have fallen. It is not our problem. Anyone applying for Bitcoin should be aware of its ups and downs.
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