GO Unlimited
Active Member
I am really sorry for the experience that you had with us. I will transfer your one file that is in MKV into another servers now in order to get it encoded faster, the queue will be less than 40 in the trusted members servers.The only problem I can see currently is the conversion time for uploaded videos. Uploaded an MKV about 11 hours ago and it is still pending in queue at #252. I know MP4 files are payable immediately, and I am assume some users are uploading a whole library of movies at the same time which will need converting - hence the long conversion time.
The reason why new users face this very huge queue when uploading MKV video is that our system give the encoding priority to trusted memberships, but don't worry, your file that is in MKV in transfer queue now.
Let me know if you needed any further help, I will be more than happy to assist you.
Warm Regards,
Bader Alajmi.
Direct Admin - GO Unlimited.
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