Hey Filerose,
I just heard from a few of my users complaining that your US$12.99 a month premium is actually $15.46 Euro because they have to pay VAT, making your file host probably the most expensive in the world. I am pretty sure some of my users don't mind getting premium but adding 20% tax on top is outrageous and many already refused to apply. They said your $13 a month premium is already ultra expensive in the file host world. If this persists, I may have to withdraw. I am sure there are many equivalent or cheaper file hosts out there that don't charge that much.
Please reconsider....
Updated:
My users gave me their numbers:
Advertised on your site: US$12.99 / month.
Actual:
People in the Netherlands were charged 15.46 Euro (US$19.32 or 67% more than advertised).
People in the US were charged US$16.50 (25% more than advertised).
WTF!?!
No wonder very few bought premium! Is this even legal?